Once ordered, please send the picture(s) to
Please add your eBay username (nickname) in the letter so we could unserstand it's for your order.
After you send the image(s), please check your messages from time to time in case we have some questions.
Please choose good quality images (without noise and not blury, bigger than 600x800 px). Remember that the quality of your case depends a lot on the picture you send. Square pictures may not cover the full case, but can be used.
You can choose 3-12 pictures for a collage case and only one picture for single photo case.
If you have any special requirements (cut the picture, make one picture bigger, specific order etc.), please let us know in the letter when you send picture(s), not later.
We will post your case on the next day after we receive the picture or get a confirmation from you.
The cover you buy is a flip case with cut window for the clock on the screen.
The front part is textured PU material; you can choose black, white, pink or light blue colour.
The back is your picture or collage, printed on a metal plate. This technology provides bright colours, the picture is longlasting and scratch-resistable.
Inside is a black plastic case where the phone clips into. Front part also has a sucker inside that keeps the case closed.
If there are any issues or you don't like the product, please contact us through eBay message and we guarantee to resolve your problem ASAP. Please contact us first before to leave a negative or neutral feedback! We aim to give our customers 100% satisfaction. We want you to be happy with the product, and if you are not, we will refund your money in full.
For easy and fast transactions, we accept PayPal only.
We do exclusive personalised service and we work with each picture individualy. Your order will be processed and dispatched within 1 working day after we receive your photo or your confirmation. Your order will be marked as dispatched as per our eBay policy which means that we sent your image to our production and shipping department.
Please note:
- if your order has been marked as dispatched, but you did not send your photo yet
-- please do not worry about this as we are still waiting for your photo and your order is in process- any delay with sending your photo will delay your order.
-- if sending the photo failed or the picture was low quality or did not fit the full cover, our designer will contact you in 24 hours. So
-please check your eBay messages from time to time just in case we need your confirmation.
-- please do not send your photo to PayPal email. Our email is pvpersonalised@gmail.com
- please send high quality resolution photo (at least 800x600 px)
-- we reserve the right to cancel any order where the photo is missing or the photo is low quality
If you are not happy with these rules, please do not place order. If you agree with them, we are glad to work with you!
| United Kingdom | 2nd class Royal Mail | 2-5 days |
| 1st class Royal Mail | 1-2 days | |
| Next Day Delivery by 1 PM Royal Mail | next day | |
| Next Day Delivery by 9 AM Royal Mail | next day | |
| Europe, US, Canada, Australia | Royal Mail International Standard Royal Mail International Tracked | 4-10 bussiness days |
| Express Shipping Please leave us your phone number as it is required by courier | 4-6 bussiness days | |
| Other counties | Royal Mail International Standard Royal Mail International Tracked | 5-15 bussiness days |
| Express Shipping Please leave us your phone number as it is required by courier | 4-6 bussiness days |
Most items shipped same day if ordered before 9 AM. Please note: we do not ship on Sundays.
For fast and easy transaction, we receive PayPal only.
We offer free delivery over UK which is 2nd Class Royal Mail.
For international orders, our default shipping is Standart International Royal Mail (please note that it is not tracked).
We ship same day if you order before 8 AM, items purchased after this time will be posted on the next working day.
Please note that if you send your photo(s) later or a preview is required, the shipping may be delayed.
We ship Monday-Saturday (we don't ship on Sunday and bank holidays).
Please note that eBay shows estimated dates only and it may take a little bit longer, especially during holiday periods.
| UK | 2nd Class Royal Mail (FREE) 1st Class Royal Mail Special Delivery Royal Mail | 3-4 working days 1-2 working days Next day arrival guaranteed (Monday-Friday) |
| Europe US / Canada Australia | Royal Mail International Standart (NOT TRACKED) Royal Mail International Tracked | 4-10 working days 4-10 working days 4-6 working days |
| Other countries | Royal Mail International Standart (NOT TRACKED) Royal Mail International Tracked | 5-15 working days 5-15 working days 4-6 working days |
Each phone case is produced individually per your request. We are not able to resell such stock therefore we do not accept returns if you choose wrong model of the case or approve preview. We hope you can understand us. Please check your phone model and your order details. If a mistake happened, please contact us ASAP in no less than 6 hours after the payment so we could fix it for you.
If the item arrived damaged or faulty, we would ask you to send us a clear photo of the defect. In most cases, a photo is enough to offer a solution.
Any questions or issues please do not hesitate to contact us.
Please contact us first before to leave a negative or neutral feedback! We aim to give our customers 100% satisfaction. We want you to be happy with the product, and if you are not, we will refund your money in full.
We aim to reply within 12 hours every day including the weekend.
With love, pv_personalised
Once ordered, please send the picture(s) to
Please add your eBay username (nickname) in the letter so we could unserstand it's for your order.
After you send the image(s), please check your messages from time to time in case we have some questions.
Please choose good quality images (without noise and not blury, bigger than 600x800 px). Remember that the quality of your case depends a lot on the picture you send. Square pictures may not cover the full case, but can be used.
You can choose 3-12 pictures for a collage case and only one picture for single photo case.
If you have any special requirements (cut the picture, make one picture bigger, specific order etc.), please let us know in the letter when you send picture(s), not later.
We will post your case on the next day after we receive the picture or get a confirmation from you.
The cover you buy is a flip case with cut window for the clock on the screen.
The front part is textured PU material; you can choose black, white, pink or light blue colour.
The back is your picture or collage, printed on a metal plate. This technology provides bright colours, the picture is longlasting and scratch-resistable.
Inside is a black plastic case where the phone clips into. Front part also has a sucker inside that keeps the case closed.
If there are any issues or you don't like the product, please contact us through eBay message and we guarantee to resolve your problem ASAP. Please contact us first before to leave a negative or neutral feedback! We aim to give our customers 100% satisfaction. We want you to be happy with the product, and if you are not, we will refund your money in full.
For easy and fast transactions, we accept PayPal only.
We do exclusive personalised service and we work with each picture individualy. Your order will be processed and dispatched within 1 working day after we receive your photo or your confirmation. Your order will be marked as dispatched as per our eBay policy which means that we sent your image to our production and shipping department.
Please note:
- if your order has been marked as dispatched, but you did not send your photo yet
-- please do not worry about this as we are still waiting for your photo and your order is in process- any delay with sending your photo will delay your order.
-- if sending the photo failed or the picture was low quality or did not fit the full cover, our designer will contact you in 24 hours. So
-please check your eBay messages from time to time just in case we need your confirmation.
-- please do not send your photo to PayPal email. Our email is pvpersonalised@gmail.com
- please send high quality resolution photo (at least 800x600 px)
-- we reserve the right to cancel any order where the photo is missing or the photo is low quality
If you are not happy with these rules, please do not place order. If you agree with them, we are glad to work with you!
| United Kingdom | 2nd class Royal Mail | 2-5 days |
| 1st class Royal Mail | 1-2 days | |
| Next Day Delivery by 1 PM Royal Mail | next day | |
| Next Day Delivery by 9 AM Royal Mail | next day | |
| Europe, US, Canada, Australia | Royal Mail International Standard Royal Mail International Tracked | 4-10 bussiness days |
| Express Shipping Please leave us your phone number as it is required by courier | 4-6 bussiness days | |
| Other counties | Royal Mail International Standard Royal Mail International Tracked | 5-15 bussiness days |
| Express Shipping Please leave us your phone number as it is required by courier | 4-6 bussiness days |
Most items shipped same day if ordered before 9 AM. Please note: we do not ship on Sundays.
For fast and easy transaction, we receive PayPal only.
We offer free delivery over UK which is 2nd Class Royal Mail.
For international orders, our default shipping is Standart International Royal Mail (please note that it is not tracked).
We ship same day if you order before 8 AM, items purchased after this time will be posted on the next working day.
Please note that if you send your photo(s) later or a preview is required, the shipping may be delayed.
We ship Monday-Saturday (we don't ship on Sunday and bank holidays).
Please note that eBay shows estimated dates only and it may take a little bit longer, especially during holiday periods.
| UK | 2nd Class Royal Mail (FREE) 1st Class Royal Mail Special Delivery Royal Mail | 3-4 working days 1-2 working days Next day arrival guaranteed (Monday-Friday) |
| Europe US / Canada Australia | Royal Mail International Standart (NOT TRACKED) Royal Mail International Tracked | 4-10 working days 4-10 working days 4-6 working days |
| Other countries | Royal Mail International Standart (NOT TRACKED) Royal Mail International Tracked | 5-15 working days 5-15 working days 4-6 working days |
Each phone case is produced individually per your request. We are not able to resell such stock therefore we do not accept returns if you choose wrong model of the case or approve preview. We hope you can understand us. Please check your phone model and your order details. If a mistake happened, please contact us ASAP in no less than 6 hours after the payment so we could fix it for you.
If the item arrived damaged or faulty, we would ask you to send us a clear photo of the defect. In most cases, a photo is enough to offer a solution.
Any questions or issues please do not hesitate to contact us.
Please contact us first before to leave a negative or neutral feedback! We aim to give our customers 100% satisfaction. We want you to be happy with the product, and if you are not, we will refund your money in full.
We aim to reply within 12 hours every day including the weekend.
With love, pv_personalised