We send all our items from our own warehouse in the UK. Our main delivery partner is Royal Mail but depending on the size and weight of your parcel will depend on how we despatch your item. If your order is urgent please contact us by telephone on 0114 2789090 Opt 2 and not by email as this may delay the process.

Delivery times can vary but we aim with the help of our delivery partners to have your item to you within 3 working days, very often we note from our feedback that delivery was made next working day. We aim to process and ship all orders within 1 working day of receipt of payment if made before 12pm (Monday to Friday, excluding bank holidays).

• We accept payment by Paypal, Bacs, Cheques and Credit Cards
• Should you make an error in your purchase choice please contact us on sales@no
• If you wish to pay for your purchase via credit card then please call us on 0114 2789090 Opt 2.
• We do accept payment via cheques but the goods will only be despatched once the cheque has been cleared
• All of our prices are inclusive of VAT. As a VAT registered company we will provide a VAT invoice with all purchases.

Faulty/Damaged items must be reported to us within 14 days of receipt. Goods not required can be sent back up to 60 days after the sale but must be in saleable condition & returned in original packing for a refund. Buyer pays for return postage. In all cases contact us first for a returns number which must be sent along with a copy of the invoice with the goods otherwise this may delay us in dealing with your enquiry.

Once you have committed to buy from us you are binding into a legal contract. So do not buy unless you intend to complete the purchase.