Be safe:  Best to wear protective gloves when handling any Thermal Ceramics Refractory Fiber Blanket (RFB) or any Ceramic Fiber Insulation or Refractory Wool as they are highly spun refractory fibers. Buyer’s should choose to wear gloves and goggles while working with any high temp application as a best practice to ensure their safety.

Thank You for looking and Thank You for your business!

COMMUNICATION:  Please feel free to ask questions or leave comments!  You may contact us through eBay Instant Message.  We respond very quickly!

CUSTOMER SERVICE:  We strive for your Five Star Positive FeedBack for our Seller Performance!  Our goal is to accommodate your projects and your lifestyle. We will never hesitate to go above and beyond to assist you, just ask!

FEEDBACK:  We value your FeedBack tremendously!  If you are happy with our product and service, please let us know, and do us the honor of leaving Positive FeedBack and Five Stars for this transaction!  If you have any problems with our service throughout ANY part of this transaction, PLEASE communicate with us immediately BEFORE you leave FeedBack, so that we can make this a positive experience for you!  Allow us the honor of serving YOU!

TERMS OF SALE:  Only the item(s) identified in the picture are included. Some pictures are only representative, and will be identified as such.  Sometimes we show other items for purposes of size and scale, and identify them as such.  All dimensions are due diligent best approximates.

PAYMENTS:  Alternative methods of payment may be available upon request, just ask!  We will happily take PayPal, Certified Check, Wire Transfers, and credit cards (3% transaction charge will apply) and product is released upon cleared payment. Cash is always accepted. PayPal Payment is due immediately for Buy-It-Now Listings, and within 72 hours of Auction Listings.

LOCAL PICKUP: Customer pick-up may be available by appointment.  Please confirm this option before paying. Delivery options are available in Southern California and AZ for a fee. Feel free to ask!

FREIGHT:  We will gladly accommodate the Buyer’s preferred option, and we will diligently work to facilitate all pick-ups.  Sometimes a crate and pallet job may require a fee and will be disclosed in the original listing.  We are located at a professional business park, and our extensive experience and location can accommodate large freight carriers.

COMBINED SHIPPING:  To receive a combined shipping discount, all items must be paid for at one time in one payment. Please use the “Request an Invoice” option prior to paying, or contact us beforehand to discuss your discount.

SHIPPING:  We ship most items within one business day, which may exclude weekends or holidays, unless otherwise identified.  Oftentimes, we not only ship the very same day, but within hours of your purchase! We have a variety of shipping options, as well as freight options.  Our experience allows us to accommodate large scale, heavy weight items and International Shipping.  All ship-to addresses are taken from eBay, so please verify your shipping address is correct before you complete your payment.  We ship to the address in the eBay transaction only.

If multiple items are purchased, we reserve the right to upgrade or change the method of shipment. For example, purchasing numerous First Class items maybe combined and shipped UPS. We’ll take care of YOU!

USPS SHIPPING:  Please note that First Class Mail does not allow for Real Time Tracking, it only provides a Tracking Number, and may not show it has been accepted at the US Post Office, and will only show as Accepted and a Delivery Confirmation.  Priority Mail has recently become lax, and may also only show at Point of Delivery. However, please note that we monitor each transaction and will stay in close contact with you.

RETURNS:  Returns are accepted within 30 days of purchase, following eBay’s recommendation for Top Seller Performance. Buyer Pays for Return.  No refund on Shipping and Handling Fees, unless we made an error or item is broken in transport.

IN THE EVENT AN ITEM ARRIVES DAMAGED:  PLEASE take pictures and send the pictures to us ASAP!  Do not throw away the item nor it’s packaging, as the shipper may choose to pick up the damaged item and inspect the packaging. Always contact us immediately, and we will work to make you happy! Although we do our due diligent best to make sure your package arrives intact, we cannot guarantee a rogue delivery person won’t be assigned to deliver your package!

RETURNED ITEMS WILL BE SUBJECT TO A 15% RESTOCKING FEE:  Unless item has been damaged in shipping, or there is a clear error in description. The refund will be the purchase price, minus the cost of outbound shipping as well as the 15% re-stocking fee.  Return shipping is the buyer’s responsibility, SO please feel free to use the carrier of your choice and please be sure to package the item well for return shipping.

Once item is returned, and upon Inspection, refund will be issued.

INTERNATIONAL BUYERS PLEASE NOTE:  Shipping can take up to 30 days to some countries.  Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the Buyer’s responsibility.  Please check with your country’s Customs Office to determine what these additional costs will be, prior to bidding or buying.