Payment
by Paypal is preferred. We welcome international buyers. Please note we
are not responsible for import taxes and charges or customs delays
which are outside of our control.
Orders are
shipped out once payment has been cleared. We aim to dispatch within 2
working days for all purchases, with most items within 1 working day.
Orders placed after 11am on Friday and over the weekend will be
despatched on Monday or next working day (in cases of public holidays).
Delivery times vary depending on the postal service selected:
UK - 1-5 Business Days
Europe EU - 3- 7 Business Days
Rest of the World 7-14 Business Days
Occasionally, items do suffer some delays in the mail.
If
your order has been dispatched and the estimated delivery date has
passed, we recommend that you ask your local sorting office if they've
tried to deliver it, or check with your neighbours to find out whether
the package has been left with them. If your order hasn't arrived by the
estimated delivery date, please wait a few days in case it's been
delayed in the post. If you still haven't received your item, please
contact us.
Please allow 4-6 weeks for
items sent abroad before considering it lost (This is to allow time for
an item to be delivered overseas - it may have been held at customs or a
local delivery office in the destination country and be waiting for
collection or redelivery if no one was at home to accept the item when
delivery was initially attempted). If you still haven't received your
item, please contact us.