WE ARE PRETTY SURE YOU CAN'T BEAT US ON PRICE

AND WE DON'T COMPROMISE ON QUALITY

BUY WITH CONFIDENCE

IF YOU ARE NOT SATISFIED DON'T WORRY

HASSLE FREE RETURN

NO QUESTIONS ASKED

JUST TEXT US THAT YOU WISH TO RETURN

AND WE WILL HONOR IT

IF YOU HAVE ANY QUESTIONS PLEASE SEND US A MESSAGE WE WILL BE MORE THAN HAPPY TO HELP.

Dispatch Time

• We dispatch within 1 day of Payment Received
• Monday – Friday (excluding weekends)
• Postage and Packaging
• We mainly use Royal Mail Recorded Service
• Unless you chose to Upgrade to Express Delivery (Next Day)
• Depending on service you select, 99% of Parcels arrive within the expected Delivery Date. However Deliveries can be delayed during Christmas and other festive peak season times, Bank Holidays etc. Deliveries can be later than the expected delivery date. If you have not received your items of 5 days of ordering, please contact us through eBay messaging and we shall provide you with tracking information)
• In any situation, if you failed to receive your item, it will be held with your local sorting office for 15 days. You may arrange to collect your item directly, If you failed to receive your item, it will be sent back to us. if you wish to have a re-delivery, you will need to pay postage charges and in any case you wish to cancel your order, refund will be issued net of postage charges paid by us in posting the item to you. Please allow us 15 day time to issue you refund in case you didn't receive the item due to any reason or it is lost in transit. 

Returns

• ·       In line with our consumer protection policy, we offer a very fair returns policy.
• ·       If in the unlikely situation, you wish to return your item, please notify us within 5 days of receipt 
• ·       In any case you change your mind and want to return the item, refund will be issued to your account after the item is received back with us and it is found to be in the same condition/packing with all tags there on. Any damaged or washed or without tag garment will not be accepted for return. The returning of item will be yours responsibility and the refund will be issued net of postage charges.
• ·       Please keep your proof of postage safe so you may lodge your complaint for loss of parcel in transit with your respective service provider to avoid any trouble later. Once your return is received back with us, we will confirm you and refund will be issued to your account as per our return policy.
• ·       If you wish to return the item for exchange with some bigger or smaller size or want to swap with some other item, it is allowed to be free but you will still need to pay return postage charges and if you don't want to pay the return postage charges, you may send us prepaid, self-addressed, signed for or tracked service envelop with the returned item so that we may post you back your required sized garment. The return is always subject to availability of required size/garment. Please notify us within 5 days of receipt of item if you intend to return the item for any reason.
• ·       As a part of our policy, all the relative measurements of the garment are detailed in the item listing so as to give an idea to the prospective customers enabling them to choose a right size for them. Please read the item description/measurements carefully before purchasing the item and save your time and avoid unnecessary return hassle.
•  
• In all free P&P item listings, compulsory deduction of 15% or £2.25 whichever is high shall apply to cover the cost of P & P and restocking.

Please send all returns to the following address

Top Style UK

71 Peake Road

Leicester, UK

LE4 9DP

Please don't forget to send us invoice with your eBay user ID and reason of return so that we may recognize you otherwise, we won’t be able to process your return request and it will be held with us till the time you contact us to confirm

Customer Service

• ·       As you can see from our feedback, we pride ourselves on providing excellent customer service
• ·       We always aim to make your shopping experience a positive one If there are any problems with your order or if you have any queries please do not hesitate to get in touch.
• ·       If you are unsatisfied with the item(s), please email to contact us any time. We will reply you within 24H.

Contact Us?

·       We strive to offer a 5 out of 5 star service

·       For any reason you are less than 100% satisfied with your transaction, we would love to hear from you to make it right!

·       Please Message us via eBay, response time is Mon-Fri 9am-5pm, Sat-Sun 10am-4pm

·       All our garments come from top sellers/brands although we list them as unbranded. This is because we can’t ensure regular supply of some specific item from one single brand so in order to maintain regular supply we buy from different companies. So if you have any sort of concerns for buying some specific brand, please do confirm from us before purchasing the item

·       Any Queries? Text us on:  07942645555 (24 Hour Service)

Please 

Do NOT leave NEGATIVE or NEUTRAL Feedback without any communication. Any issue?????????????????????????? Contact us through eBay messaging or text us on our 24/7 hotline 07942645555 and we will get back to you

All EFFORTS ARE MADE TO PROCESS YOUR ORDER IN ALL PROFESSIONAL MANNERS. ALL OUR ITEMS ARE VERY CAREFULLY CHECKED BEFORE POST BUT BUTT STILL SOMETIMES MISTAKES MAY HAPPEN DUE TO HUMAN ERROR. SO THERE ARE ALWAYS SOME LIMITATIONS IN DISTANCE SELLING AND IT IS BEYOND ANY BODY’S CONTROL. BUTT THERE IS ALWAYS A SOLUTION TO A PROBLEM. SO IF YOU ARE A VERY SENSITIVE PERSON AND DON'T LIKE TO COMMUNICATE TO SETTLE IF THERE MIGHT BE ANY ISSUES, PLEASE DON'T BUY FROM US.

WE ARE VERY FLEXIBLE AND LOVE TO HELP OUR LOYAL CUSTOMERS AT OUR BEST 

If you are happy with the item you purchased and with our service, tell it to your friends and other family members. If you are not happy with the item or you have concerns on standards of our customer service please tell us before leaving any feedback. Leaving Feedback is your right and we respect it but leaving a negative or neutral feedback without it being discussed with the seller is not a good gesture so we request you and it is the term of our sale that in case of any issue please contact us through eBay messaging or text us on our 24 hour hotline 07942645555 and we will do our best to resolve your issue. If you left a negative or neutral feedback without any communication with us, it will be treated as breach of sales contract and we will report it to eBay and relative customer ID will also be blocked. 

Feedback & DSRs (Detailed Seller Ratings).
We depend on our eBay reputation and customer satisfaction to succeed. Therefore, your feedback and DSRs are extremely important to us as better DSR scores affect our search placement on eBay. 
We would like to earn your good feedback and 5 star DSR rating. Your action will help us to offer better service to other customers. If we have not given you reason enough for 5-star grades on each DSR then please let us know how we can earn your 5-star rating before submitting your scores