Action Bike Ski - Official eBay Store

FREE DELIVERY

CONDITIONS APPLY*

30 DAY RETURNS

CONDITIONS APPLY*

Your best friend deserves to be toasty and dry this winter in a Didgeridoonas Oilskin coat, fully lined with wool blanketing. The coat is designed to be adjustable around your dog's neck and body (by 10cm or 4in in each size coat). It is fully washable using Wool and Oilskin detergent.

Size Guide
Small: Back Length 42cm Girth: Small 56 - 68cm
XSmall Back Length 46.5cm Girth: XSmall 46.5 - 58.5cm
XXSmall Back Length: 30cm Girth: XXSmall 42 - 54cm

Standard Delivery

We know you will be keen to receive your order as quickly as possible. Please make sure your eBay details are valid and the address and contact phone number are correct so we can contact you if there are any issues with your consignment. Our couriers require the recipients phone number for each delivery.

We pack and ship every day with our first run leaving our warehouse daily at 11am via Fastway Couriers. Our Australia Post pick up leaves us by 2pm. All orders received by 9am should leave us same day - orders received after 9am will leave next day.

We pack every order carefully to ensure it reaches you in good condition.

Most consignments are tracked and tracking numbers will be emailed to you upon shipping.

Express delivery options are available for faster delivery and these are at the top of this page on the "Postage and Payments" tab.

Australian delivery normally takes 3-5 days from the shipping date depending upon your location. Please allow 7 - 10 business days for WA and remote locations. An ETA will be provided in your My eBay section of eBay with a guide also available in the "Postage and Payments" tab above. Please be aware this is "estimate only"

Please note: Our courier service will not leave an item without a signature on delivery or an authority to leave buy the customer which negates Action Bike & Ski and the courier service of any theft or damage.

We understand that you might need to return something to us for a number of reasons. Please contact us via ebay Messages before sending anything back.

Items must be returned to us via tracked postage or courier. Without a verifiable tracking number, you accept full risk of the item not reaching us. Returns not received by us will not qualify for replacement or refund. Our retuns / refund policy covers the following policies

1. You changed your mind

* We offer a 30 day return policy for change of mind. That means if you are not satisfied with your purchase, you are able to return it to us up to 30 days for your choice of exchange or refund, excluding original delivery costs. Please note for change of mind returns a 10% restocking fee will apply.

* All returned items must be in brand new, unused condition, in their original shipped packaging, and include all parts and accessories. Where returned items are not received by us in brand new condition, we will return them to you once you pay us the cost of redelivery to do so.

* Return shipping costs are non‐refundable cost for exchange shipping is at the buyers expense.

2. The item arrived damaged or missing parts

* As we sell only brand new items, all orders leave our warehouse in brand new undamaged condition. If your item arrives damaged or missing parts, we will gladly replace it for you and provide a reply paid address for shipping back to us at no cost.

* All claims for damaged items must be made within 2 business days of receiving your order. It is important that you open your order as soon as you get it, and notify us immediately if there is any damage.

* Please take photographs of any damage and send them to us via eBay Messages before sending the item back, as we need to report damage to our insurer, delivery courier and warehouse.Please do not destroy or dump any item before taking a photo and before we have authorised the replacement upon receiving the photographic damage.

3. The item is faulty

* Your purchase automatically comes with protections under Australian Consumer Law that cannot be excluded. All of our products are fully backed by manufacturer warranty.

* Should your product be faulty, please contact us via eBay Messages so we can guide you through the correct process for having the fault rectified under the manufacturer warranty.

Depending on the manufacturer's warranty terms and requirements, we will either repair or replace it for you (or if stocks are exhausted, refund you) excluding original delivery costs.

Customers are what keep us going ... we love you and love hearing from you! We do endevour to return all ebay emails same business day - we do like to take our weekends off and do not answer emails over the weekend or during public holidays :)

To contact us through the ebay message system

Send us a message via ebay

Or speak to a real person - our team is always on call.

Opening Hours

Monday to Friday 9.00 am - 5.00pm