Luxury goods at Bargain prices

Bidmadness-Aus is an Australian owned and operated site designed with you in mind. We aim to satisfy your shopping needs with quality products delivered to your door.

We deliver quality goods to your door quickly, without fuss and we have a very simple return policy.

Our Company

With over 23 years trading experience, Bidmadness-Aus is your single source for all home appliance and home ware needs. Our wide variety of products cover every base of the household, providing you with the luxury of choosing between the biggest names available in the market. Specialising in major brands such as Sunbeam, Breville, Wertheim, Philips and more, we stock high end products at low prices, offering you the best deals possible. Our extensive range of products are sourced direct from local Australian suppliers. Committed to providing you with prompt and dependable customer service, our team are available to answer your questions and assist you as needed.

As top-rated sellers, we pride ourselves in delivering fast postage, competitive prices and reliable service.

We engage accredited logistic partners to ensure that your goods are delivered without delay.

At BIDMADNESS we are committed to deliver the best online shopping experience.

If you are satisfied with your purchase please leave POSITIVE feedback. If you are intending to leave neutral or negative feedback PLEASE contact us prior to doing so and let us know your problem, we will be able to resolve the situation amicably.

All items are dispatched from our warehouse in Melbourne, Australia. We dispatch within 1 business day of final payment.

We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location. You will receive a tracking number on the day the goods are dispatched so you can track your order online.

Under normal conditions, delivery will take between 2 and 7 working days after dispatch, depending on your location. Remote areas will require longer delivery time.

By default, the item(s) will be delivered to your eBay registered address unless otherwise advised. Please make sure your ebay registered address is correct at time of payment.It also helps if your email address and phone number is up to date.

If you enter the incorrect name or shipping details and the item is returned to us via Australia Post, you will be subject to a RTS(return to sender) fee if we are unable to change the details before dispatch, and well as a reshipping fee (dependent on the items weight). We are not responsible for these changes if there is a mistake entered by the buyer.

We currently dispatch only to addresses within Australia.

We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.

If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund and a 10% re-stocking fee will apply.

Buyers must agree with the above postage and handling terms before purchase.

Pickup is allowed by appointment only, please message us to arrange.

Payment is accepted via PayPal and bank deposit.

You may also ring us and pay by Master Card or Visa.

If you are making a bank transfer, please leave your exact eBay username as reference. Otherwise, your payment will not be identified and cleared.

Pickup is allowed by appointment only, please message us to arrange.

We accept returns. Returns are accepted if sent back to us within 30 days of buyer receiving item.

Please contact our customer service team immediately if:

1.• You changed your mind and wish to request a return

2.• Your product was damaged during transit

3.• You wish to make a warranty claim for any product you have purchase (please see our warrantyTERMS & CONDITIONS for full details)

4.• You are not satisfied with any product that you have purchased.

Please note that you must comply with all returns instructions provided to you via your registered email address. All returns must be directed through Customer Service. Please do not return or post items before obtaining instructions from us. If you do, there is a risk that your returned item may not be identifiable and accepted. Applicable freight fees and a 10% re-stocking fee will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders cancelled while in transit.

30 DAY MONEY BACK RETURN POLICY

If you are unhappy with your item for whatever reason, simply return it to us for a replacement, exchange or refund. The item must be in its original packaging/condition for change of mind purchases, otherwise a 10% restocking fee may apply. We do not cover return shipping for change of mind purchases. A shipping fee will be deducting depending on the weight of the item for all change of mind purchases. Please contact us before leaving feedback, we are happy to help you and resolve any issues you may have. Please contact us within 30 days if you have a faulty item and we will cover the return postage where necessary, we do not cover this outside 30 days of purchase.

Feel free to contact us through eBay messages. We will try our best to respond to you within 24 hours.