- We promise to process your order within 48 hours after payment.
- The price does not include VAT tax. If needed, you will pay the tax to eBay or your local Customs department. And shipping charges are non-refundable. In case you decide not to receive package and it will be returned to VMX warehouse, you are also responsible for all return costs.
- Shipped from Finland. Shipment to countries in Europe needs approximately 3-7 business days.
- Return accepted. Returned items must be unused and undamaged.
- In case of installation or fitting issue you must always contact our technical assistance.
- For safety and responsibility reasons and possible installation or fitting issue must be investigated and solved first.
- Replacement/return/refund can only be solved once true reason is known. Thank you for your understanding.
- As a long-established company, we provide prompt and friendly service. Please feel free to email or call us if you have any question. We will be very pleased to answer and resolve any problem ASAP. Thanks.
- We pride ourselves on our customer service. In the unlikely event, if you have any concerns, please feel free to contact us to resolve any problem before leaving negative feedback or a low star rating.
Q1 How long will it take for shipping?
A1 The handling time for Order is 2 business days. VMX wheels will be shipped from Finland by Finland Post. It takes about 3-5 business days if you are located in Finland.
For outside Finland, it takes about 5-10 business days for shipping. (There might be some delay for delivery due to the situation right now).There is no door to door service provided outside Finland, so please pick up the package once it was arrived at destination Country.
If you still do not receive your package after two weeks, please contact us in time.
A1 The handling time for Order is 2 business days. VMX wheels will be shipped from Finland by Finland Post. It takes about 3-5 business days if you are located in Finland.
For outside Finland, it takes about 5-10 business days for shipping. (There might be some delay for delivery due to the situation right now).There is no door to door service provided outside Finland, so please pick up the package once it was arrived at destination Country.
If you still do not receive your package after two weeks, please contact us in time.
Q2 What should I do if I got no message or phone for pick up service?
A2 Please call local post for help. Tell them your tracking number and the situation you met, the carrier will be helpful.
A2 Please call local post for help. Tell them your tracking number and the situation you met, the carrier will be helpful.
A3 The custom made for color combo is accepted. Please contact us in advance if you want custom order.
£70 extra for tubeless wheels customize
£40 extra for color nipples
£30 extra for black spokes
For the more details, you could feel free to contact me.
Q4 What’s the difference between casting and CNC wheels?
A4 The only difference between them is the hub. The casting wheels are assembled with painted A356-T6 aluminium hubs while CNC wheels assembled with A6082 aluminium anodized hub.
VMX casting wheels are stronger than your stocked wheels and lighter than VMX CNC wheels.
VMX CNC wheels are beautiful than your stocked wheels and stronger than VMX cast wheels
