Q:What is a Google Android tablet?
A: Android tablet is an operating system for mobile phones and tablets, in much the same way that PCs run Microsoft Windows as their operating system. It’s maintained by Google, and comes in a few different version, at the time of writing, Android 4.4 has been release.
Q: I don’t see 4GB/8GB16GB/32GB Nand Flash in internal storage, is there anything wrong?
A: Partial of that 4GB/8GB16GB/31GB Nand Flash is used for formantting and other functions, resembling to the status of Computer’s Hard Drive. More precisely, it is consisted of three part, internal storage (app data & media content), NAND Flash and hidden system space.
Q: Tablet can not be connected to WiFi ?
1. Make sure the WiFi router works properly.
2. Try to move closer to the WiFi spot.
3. Make you enter the correct user name and password.
Q: Where can I download free APPs?
A: You can get apps from the Google Play Store, or from other soures, such as GetJar and 1mobile market. They can be loaded onto an Android device manually via a USB cable without using a store.
Q: You said this tablet pc would support MSN, Fring, QQ, Office suite, why aren’t there on screen after the boot?
A: This Tablet PC does support all the apps mentioned above, but we have only installed necessary apps for you , as every
customer has defferent need on a variety of APPS and some of them are not even free, therefore users need install on their
Q: When should I choose to restore the factory settings, and what problems does it solve?
A: Performing a factory reset can be useful for a number of reasons and situations, particularly when your device has become too clogged up with apps, files and different accounts which may be compromising the performance. Please follow the outlined steps below:
1. Navigate to the settings of your tablet.
2. Scroll down to click on Back & Reset section of the settings menu.
3. Enter reset factory settings.
4. Hit the Reset Device Button.
Q: How to reflash the operating system ?
A: It is necessary to reinstall your operating system when you come across problems like screen lock, stuck on Android logo during boot, lines on screen, or other software issues that prevent the tablet from working properly, please message us for detailed instructions and addresses to download system files.
Please leave five stars positive feedback positive comment and Five-Stars.
Contact us if you have any question, Give us a chance to serve you, negative feedback could not solve anything,
communication Please!
(NO) 
Three stars is LOW star, NO 1,2,3 stars PLEASE!
(YES) 
Please give us Five-star!
Have Question or Problem??
Step 1: Contact seller
Step 2: Select the 1st topic: I have a question about using my item or I want to send the seller a message. NO others please!
Select a topic:
I have a question about using my item or I want to send the seller a message(0)(YES)
YES, THIS ONE!!! We will try our best to solve online if possible, if not, will give correct return address.
I did not receive my item(2)(NO)
I need to return my item(1)(NO)
I receive an item that was not as described(1)(NO)
Request to cancel this order(1)(NO)
Step 3: Describe your question clearly; we will give you the best solution
We will help you to track the parcel all the way and give best solution for your order, please do not open case before give us a chance for communication!
1. We have always been trying to provide the best service and reliable product for every customer, However , accident may happen sometimes please contact us solve any issue before leaving a negative feedback.
2. We have a very professional and attentive customer support team. Welcome to contact us any time and any issue will be solved by our great communications.
Paypal only, eCheque will be held until cleared, All ship to paypal address. Appreciated for the prompt payment, Contact
us if bid by mistake, system open unpaid item automatically.
1. Orders processed within 24-48 hours of payment verification.
2. We only ship to confirmed Paypal addresses. Your PAYPAL address must match your Shipping address.
3. Service transit time is provided by the carrier. Transit times may be a little delayed during holiday season.
4. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Import Duties:
1. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
2. Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying.
3. If you customs request that cost, please notice these charges are normally collected by the delivering freight (shipping) company or when you pick up the item up. Tax Not shipping cost, because full shipping fee is prepaid.
Shipping time
1. Different shipping time to each area, please notice before bid.
2. Shipping time may be delayed due to varied situation(such as holidays, war, weather etc.), contact us to get good service after Estimated time
Country Approx Delivery Time
United States/Australia/UK 10-15 working days
Canada/Israel/ Azerbaijian/ Russia/
Maldives/ Eastern Europe/ Middle East 25-35 working days
Brazil/Chile/South America may need 6-8 weeks due to
strict custom inspection
Western Europe/New Zealand 18-25 working days
1. Accept Return in 30days for refund or replacement, goods in resalable condition.
2. Offer one year for repair warranty.
3. Contact for address and reference number before return(note: unannounced parcel may be returned to wrong address, seller will not be responsible for this.
4. First 2 months of purchase , buyer pay return postage, seller pay postage for replacement(from China to your location). After 2 months of purchase, non-quality problem, 2 ways of shipping cost paid by the buyer. After 4 months, two way shipping cost paid by the buyer in any circumstances.
5. No factory warranty for the man-made damage(Such as dismantle mainboard, damage screen etc). Our company offer service, factory may charge for repair, contact us for details.
