NCE NCE5240001 Power Pro Starter Set, PH-PRO/5A

Shipping

Shipping cost

Crazy Model Trains has free shipping on most all items. Shipping method

• All items 16oz or less will ship USPS First Class Parcel

• Most Items 1 to 5 pounds will ship USPS Priority mail in most cases

• Most items over 5 pounds will ship FedEx or UPS Ground

Crazy Model Trains Refund/Return Policy:

Wrong item sent or defective product

If we make a mistake by sending you the wrong item or you get a defective product we will make it right at no cost to you. Crazy Model Trains will pay all shipping cost and will provide a full refund. If an item is received damaged or is incorrectly shipped by us please contact us immediately. You must contact us within 30 days of receipt of the product.

If a product becomes defective after use please contact the manufacture of that product to resolve the issue under their warranty program.

Customer ordered the Wrong product or just don’t want it

If you order something from us by mistake or just decided you don't want it we will accept returns within 30 calendar days after delivery of the product. Following conditions apply:

• Items must be in "new, unaltered and unused condition"

• Must be in original box unopened with no damage to the package or packaging including cellophane wrapping (we need to be able to resell that product as new)

• Return request must be within 30 calendar days of the delivery date

• Special order or a custom order will not be refunded

• Customer pays all shipping cost to and from their location. Shipping cannot be refunded. Although most of our listing are free shipping there is a shipping cost to send you an item.

• There is a 15% restocking fee for returned items. That is 15% of the items price you paid. .