30-day money-back guarantee for any reason
For 30 days after the date of purchase, return your undamaged Anker product and receive a full refund for ANY reason.
18-month warranty for quality-related issues
For 18 months after the date of purchase, we take care of all
quality-related issues with a REPLACEMENT OR FULL REFUND. Reminder: Be
sure to use your product as directed.
Free user support
Not sure how to get your Anker product to work properly? Contact our world-class, friendly support team for quick solutions.
Limitations
• Our returns and exchange service is limited to all purchases made
from us. If you purchased through a different retailer, please
contact them directly. (Unauthorized reselling of Anker products is
prohibited.)
• Warranty-related shipping costs can only be covered in the
country of purchase. If the product is taken outside the country of
purchase, any shipping costs will be the buyer's responsibility.
Alternatively, we can offer a 50% refund of the item's purchase price
without the need to return.
• If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
Friendly reminder: When contacting us for help, be sure to have your Anker product handy for troubleshooting!
In the event our exchange policy changes, we’ll be sure to update this page.
Contact us
Email: send us message via eBay