DESCRIPTION 2 YEAR WARRANTY & INFORMATION All watches we sell are 100% authentic. We are either official UK stockists or import stock into the country. For Michael Kors and Armani Watches we are not considered official UK stockists. There are no official UK stockists on eBay for these brands. This means we do not buy the watches directly from the official UK distributors meaning we import the watches in to the country in large volumes. This allows us to offer massive savings compared to the UK’s high streets prices as we do not have to stick to the UK RRP. As we are not considered "Official Stockists", as defined by the manufacturer we have to cover the warranty in house. We offer a 2 Year Tic Watches warranty. Please note some eBay sellers ONLY offer a 90 day warranty compared to our 2 year warranty. All of our watches come complete with their official packaging and certificate of authenticity where applicable. What does your warranty cover? During the warranty period the watch movement, hands and dial are the ONLY components covered under warranty. A covered component will be repaired or replaced free of any repair charges if it proves to be defective in material and/or workmanship under normal use. In the case of replacement, due to stock levels, we cannot guarantee that you will receive the same watch model back. If your model is not available, a watch of equal value and similar style will be provided. If there is not a suitable replacement you will be issued with a credit to spend at a later date. This warranty does not cover: - Any defects in materials and/or workmanship of the battery, buckle, clasp, case, glass, strap or bracelet
- Loss of stones or crystals
- Metal plating discolouration
- Damage caused from strap adjustments especially with Ceramic Watches. (We advise you to use a professional watch specialist for adjustments, as any damage caused by adjusting the strap is the customers responsibility.)
- Once the strap is adjusted we are not responsible for bracelet failures. (Especially on Ceramic Watches due to its fragile properties.)
- Damage resulting from improper handling, lack of care, accidents or normal wear and tear
- Water damage unless marked water-resistant, or exceeding the usage on water resistant watches. Please make sure you fully understand the water resistance before you order
Any further questions please message us and we'll reply as soon as possible. Thanks |