Many makes of laptop and Tablets have different configurations and are not always the same (even if they look identical)
If you are in any doubt what the part number of your item is or need help in locating this information then please contact us via the eBay messaging system before you make your purchase and we will be happy to assist you
Most
of our parts are Genuine as they are removed from used
Tablets/laptops/notebooks/computers, some items are same like new,
please check our pictures for more clarification.
Please Note:
Shipping Time
Orders received before 2:00 pm GMT, with
cleared funds will be dispatched same day with your chosen delivery
method at check out.
Orders received on weekends and public holidays will be dispatched on next
working day.
UK (Mainland) Estimated Delivery Time
We do offer express shipping if item required
urgently please choose "Express Delivery" at check out, UK estimated
delivery time within 1-2 working days.
Economy delivery
2-4 working days (Sometimes courier / Royal
Mail can take longer to deliver, due to unseen circumstances)
If you did not receive your item within 5 working days, please
contact us through eBay messaging system.
Standard delivery
1-3 working days (Sometimes courier /
Royal Mail can take longer to deliver, due to unseen circumstances)
If you did not receive your
item within 5 working days, please contact us through eBay
messaging system.
Courier Services we use?
We use Royal Mail, DPD and
Interlink
Can You Change Your Shipping Address?
Once the order is placed PayPal do not allow changing address. However, you can
change shipping address by adding your new address in "PayPal" before
ordering and then choose your new shipping address at check out.
Please Note: Do not send any eBay
message or add note in order for address change, as we cannot change your
shipping address once order is placed.
We will dispatch items to PayPal registered
address only. Please make sure your address is correct. Undelivered items will
only be dispatched after re-payment of postage charges
Cancel my Order
Question: I have just bought the item and do
not need any more or bought the wrong item; can you cancel or stop the order
straight away?
· Please send
message through eBay and we will do our best to cancel or stop the order if
possible (but not always possible) as we have an automatic system and it takes
the orders from eBay and process them automatically.
· We will reply
messages as 1st come 1st served basis and there may be other messages in queue
before your message, it is not possible to jump and see your message 1st.
· Please do not
send 100’s of messages/emails as it will just delay our response time to other
customers.
· If we were
not able to cancel or stop your order and your order is shipped, please request
RMA number for return through eBay messaging once you have received the item
and we will be happy to assist you.
If Item Not Received:
We strive hard to process all orders according
to our promise and rely on 3rd party couriers. If your item is delayed
by courier, international local postal service or the International
Customs Inspections, then we cannot be held responsible for delay.
Warranty / Returns
* On All our items, we offer 30 days peace of
mind guarantee (refund or exchange), if you have any concern.
Defective or damaged item during
transit must be reported within 48 hours in receipt. Contact us through eBay
messaging system
* Simply return the purchased item(s) within 30 days of receipt in its
original (re-sellable) condition and packaging for a
refund (minus Postage & Packaging)
or exchange.
* FREE delivery is applicable within the UK Mainland only and free
delivery is only applicable if you are intending to
keep the item, it means postage is
included in cost of the item.
* Any faulty item(s) or wrong item(s) must be returned within 30 days
from receipt. It is customer's responsibility to pay
for return postage in any instance. It
is advisable that customer should obtain proof of postage in case of rare event
of the item not being received.
* We offer three months warranty on most of our items covering
manufacturing defects only. This warranty excludes
any damage/mishandling caused by the
user.
* If our supplied item develops a fault due to a manufacturing defect
please get in touch with us via eBay messaging
system for RMA (return merchandise
authorization) and return instructions. If you return the item, you must return
it
with RMA number and copy of invoice,
and must state reason for return.
* We can only refund or replace the item when we actually receive it
back. All Returns are processed within 5 working
days of receipt at our office.