YOU ARE PURCHASING A MR & MRS HORSESHOE ONLY - other titles in our shop
IMPORTANT NOTICE:
It is solely the customer's
responsibility to ensure that the personalisation provided to us is accurate at
the time of placing the order. Modifications or additions cannot be made
at a later time as your order is sent to production as soon as received. Any
additional messages sent after the order is placed, requesting additional
information, will not be added.
HOW TO PROVIDE PERSONALISATION
Please input your
personalisation details in the dropdown box within the listing.
Crafted from 3mm silver mirror
acrylic.
Approximate size: 129mm x 116mm
PERSONALISATION AVAILABLE:
Add 1 Surname only (we do not add double barrel names or 2 first names in the centre) up to 13 characters long.
Add up to 40 characters only on the outer
horseshoe. Only letters and numbers are permitted. We are unable to add all
text in Capital Letters otherwise this would restrict the text.
***Please note: We are unable to
incorporate accents above or below text or any form of emojis - eg hearts, as
they are received by us as just a # symbol.
Regrettably, we do not have the
capacity to confirm personalisation, or provide photos of the item once it has
been produced.
Choice of ribbon colours are
available.
Ribbon will not be affixed to
the horseshoe. This will need to be done by the customer once they have removed
the protective film.
IMPORTANT INFORMATION - PLEASE
READ
The horseshoe will be supplied
with a clear protective film over the front of the mirror to safeguard it
during transit. This protective film must be removed very carefully before
using by laying the item flat and carefully peeling off.
As these items are personalised,
they are non-returnable, as we have no use for them once personalised.
In the unlikely event that your
horseshoe arrives damaged, please send a photo of the damaged item WITH
THE PROTECTIVE FILM STILL ATTACHED along with the damaged
packaging within 24 hours of receipt. Thank you.
We do not issue refunds or send
replacements if the protective film has been removed from the damaged item.