We ship all orders the
same day or next business day.
Once an order is
shipped, we will email you a tracking number.
Please make sure you
enter the correct shipping address at the checkout. We will not make any
changes to the shipping address once you place the order.
If any shipment is returned due to an error in the shipping address
provided to us or due to package not being claimed by the receiver, we will
deduct shipping fee from the purchase price prior to issuing the refund.
We stand behind every
product we sell. If you're not pleased with your purchase, we'll be happy to
make an exchange or a refund of the product price less S&H within 30 days
of receipt of your purchase.
For any exchange or
refund, we need the original receipt or a record of the purchase in our system,
and the product must be in its original condition, including the box, UPC bar
code, packaging, and all accessories.
All returns should be
accompanied with a tracking or delivery confirmation number back to our warehouse.
Shipping and handling charges are non refundable. A 15% restocking
fee will be applied to all returns.
Due to health
precautions, we cannot accept returns on Skincare and Hair care products.
Please allow up to 10
business days for returns to be processed.