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Colin's Watches have traded for a number of years. As our name implies, we specialise in vintage and antique watches. Over the years though, we have also been able to source and offer to our customers other collectibles that are less common than the average. We try to get the best possible deals for our customers in addition to catering for the whole spectrum of budgets.
Our Promise to you:
Colin's Watches will always strive to offer you the best service and value that we can. We aim for a satisfaction rate of 100%. Regretfully we do not get it right on every occasion but we do ALWAYS try to sort it for you if things go wrong. We are proud to say that over the last 2 years, we have always managed that.
Colin's Watches (CWs) broadly align their T&Cs with those of Ebay.
CWs accepts their responsibilities under UK and other pertinent territorial consumer protection legislation.
Products bought from CWs through the Ebay portal are priced to reflect the extra costs charged by Ebay for listing, Ebay Shop, final value fees and the premium charged by Ebay on postage and packing fees.
CWs offer and will continue to offer a 100% satisfaction guarantee in addition to any guarantees offered by Ebay. Customers wishing to benefit from the added protection offered by the Ebay Buyer Protection program are encouraged to use the Ebay portal to make their purchase. All customers should also be aware that they have the opportunity to purchase the goods at more competative rates by buying directly from CWs website and by using the coupon code "EBAYDISCOUNT."
Customers who buy or win goods from CWs on the Ebay platform via "Buy Now" or "Auction" formats and who do not complete the payment process or do not follow Ebay guidance in respect of the cancellation of purchases will remain liable for any administrative costs incurred by CWs.
The users liability for these costs will remain in place and will not be voided automatically by the sale being cancelled by Ebay for any reason other than the listing being removed by Ebay prior to the date & time indicated on the listing. Cancellation of these costs will remain at the discretion of CWs.
By purchasing from CWs, the buyer also accepts responsibility for any expenses incurred by the process of recovering any monies owed to CWs.
