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We ship all orders the same day or next business day.
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Once an order is shipped, we will email you a tracking number.
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Please make sure you enter the correct shipping address at the
checkout. We will not make any changes to the shipping address once you place
the order.
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If any shipment is returned
due to an error in the shipping address provided to us or due to package not
being claimed by the receiver, we will deduct shipping fee from the purchase
price prior to issuing the refund.
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Please note expected delivery times may
be longer than normal during public holidays (e.g. New Year’s Day, Christmas, etc.)
There are
the huge delays going past estimates the USPS, put in this listing. This
includes lack of tracking updates. Please be patient, as it would be greatly
appreciated, it is impossible to phone or email the USPS during this time.
It is highly recommended that
if you want the shipment fast, please consider the Priority Mail option. It is
a very fair price for Priority Shipments these days.
Thank You
USPS Service Alerts: Despite the global
health challenges we are facing, USPS remains committed to serving you. The
safety of our customers and employees remains our top priority as we provide
the essential service of delivering your mail every day. Get the latest updates
on any service disruptions that may impact you. Please contact the USPS website
if your shipment is arriving later than estimated.
The sellers have no
control or contact with the USPS to expedite any slow-moving shipments.
We stand behind every
product we sell. If you're not pleased with your purchase, we'll be happy to
make an exchange or a refund of the product price less S&H within 30 days of
receipt of your purchase.
- For any exchange or
refund, we need the original receipt or a record of the purchase in our system,
and the product must be in its original condition, including the box, UPC bar
code, packaging, and all accessories.
- All returns should be
accompanied with a tracking or delivery confirmation number back to our warehouse.
- Shipping and handling charges are non refundable. A 15% restocking
fee will be applied to all returns.
- Due to health precautions,
we cannot accept returns on Skincare and Hair care products.
- Please allow up to 10
business days for returns to be processed.