•        We ship all orders the same day or next business day.
•        Once an order is shipped, we will email you a tracking number.
•        Please make sure you enter the correct shipping address at the checkout. We will not make any changes to the shipping address once you place the order.
•        If any shipment is returned due to an error in the shipping address provided to us or due to package not being claimed by the receiver, we will deduct shipping fee from the purchase price prior to issuing the refund.
•         Please note expected delivery times may be longer than normal during public holidays (e.g. New Year’s Day, Christmas, etc.)

 

There are the huge delays going past estimates the USPS, put in this listing. This includes lack of tracking updates. Please be patient, as it would be greatly appreciated, it is impossible to phone or email the USPS during this time.

 

It is highly recommended that if you want the shipment fast, please consider the Priority Mail option. It is a very fair price for Priority Shipments these days.

Thank You

 

USPS Service Alerts: Despite the global health challenges we are facing, USPS remains committed to serving you. The safety of our customers and employees remains our top priority as we provide the essential service of delivering your mail every day. Get the latest updates on any service disruptions that may impact you. Please contact the USPS website if your shipment is arriving later than estimated.

 

The sellers have no control or contact with the USPS to expedite any slow-moving shipments.

     We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or a refund of the product price less S&H within 30 days of receipt of your purchase.

•      For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.
•      All returns should be accompanied with a tracking or delivery confirmation number back to our warehouse.
•      Shipping and handling charges are non refundable. A 15% restocking fee will be applied to all returns.
•      Due to health precautions, we cannot accept returns on Skincare and Hair care products.
•      Please allow up to 10 business days for returns to be processed.