We offer a 28 days cooling off period on all purchases.
Any direct negative feedback and neutral feedback can solve nothing. We promise to try our best to satisfy every customer; and only via communication can solve problems.
If buyers receive faulty items or are not satisfied with the items, please feel free to contact us.
Please return your item within 7 days of receipt.
Unwanted items may be returned to us only if the following occurs:
1) We have been notified via email within 7 days
2) Any accessories/parts in sealed bags remain
3) The item arrives back here in re-saleable condition(unmarked)
4) Postage fees will not be refunded
5) Replacement only for broken products or ruined products
Please include full name, address details and ebay item number with your return including your reason for returning your item,for hygiene reasons we cannot accept cosmetics returns