We aim to dispatch all orders as promptly as possible, usually on the same working day for orders placed before 1pm (unless specifically stated in the listing)

Please be advised that customers outside of the UK may incur customs charges when receiving goods in to your country. These charges are out of our control and NOT our responsibility.

Some of our products such as wheels and suspension are special order items which are made for you. This can carry a lead time of 4+ weeks. Please read our listings carefully to make sure you are happy about this and please contact us for further clarification if necessary.

Orders will not be shipped during weekends and public holiday periods.

Please be considerate that delivery times by post/courier can vary and are out of our control once your items have left us. We reserve the right to use alternative post/courier services than advertised if necessary.

We accept returns in accordance with distance seller regulations and within the advertised timescale for the specific product('s) purchased.

With the exception of faulty items, items should be returned in new, clean and packaged condition. We will not accept responsibility for return postage costs unless authorised by us in advance.

All returns must be accompanied by a note including your full contact details and reason for the return.

Returns should be sent to: Bike Torque Racing T/A Mototeknic, Unit 15 Handlemaker Road, Marston Trading Estate, Frome, Somerset, England. BA11 4RW.