Founded in 1994 in Tokyo, Japan, ISICAR.COM focuses on exporting engineering products from Japan such as vehicles, machinery and spare parts. We also provide IT services to our customers including the creation of online auction sites for PC and mobile use. This allows our customers to sell and distribute Made-in-Japan products as if they were based in Japan.
Our warehouse, where heavy cargo is being loadedinto containers and crates, prepared to be exported from Japan, has ISO9001 accreditation. We have a passion for motor vehicles and people using them!
Our company staff is internationally oriented and comes from a variety of nationalities. We speak English, Spanish, Japanese, Chinese and Indonesian.
An account manager is assigned to each customer to assist with his/her specific requests and avoid any language barriers!
We are proud of being an export company in Japan that is able to provide a "one-stop-shop" service for smooth export processes from Japan to any destination country, as well as long term after sales service, IT marketing and logistical services.
Our prices are reasonable and we support our customers with smooth transactions as well IT services for PC and mobile.
Our company stands for reliable and expedite service and a keen ear for our customers' requests.

For eBay items, PayPal is the only method of payment. In addition, we ship to the PayPal confirmed address. In special cases we accept bank transfers. Please contact us for details.
Tracking details are automatically sent by eBay once we have shipped the item. Please make sure to follow up on the tracking details so you receive your items in a timely manner. Once you have received your tracking details via the eBay messaging system, please copy and paste the tracking number into the tracking site of your national postal service, and follow it up. If you have not received your tracking details, please contact us.
We offer combined shipping discounts.Please email us for details.
Import duties, taxes and local charges in the destination countriesare not included in the item price or shipping charges. Please inquire with the Customs Office in your country about these charges. These charges are the buyer's responsibility. Please read more here at the eBay FAQ: https://pages.ebay.com/help/pay/international-shipping-rules.html

Most items are shipped within 5 business days after your PayPal payment is cleared. eBay items are shipped by the Japan Post EMS service. It is the fastest and most reasonably priced method. However, in countries where there is no EMS service available, we ship via the Japan Post airmail service which is also tractable.

We accept returns. The return postage is the buyer’s responsibility. We will only pay for the return postage if the wrong item was sent to you. Items to be returned must be in the original package, and not damaged in any way. Items can be returned within 2 weeks after you have received them. If you wish to return an item, please contact us before you ship it.

Q1: I have received an eBay shipping notification for the item I bought. How do I track the item?

Q2: I got a letter from the national post office service, asking me to pay extra shipping costs and charges. How can this be?

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By phone: + 81 50 1003 7062 during business hours in Japan; 9:30-18:00 JT.