The documentary JUSTIN BIEBER: NEVER SAY NEVER follows the teen idol as he prepares for his first sold-out show at New York City's venerable Madison Square Garden. Interspersed with concert footage are home movies taken when Bieber was much younger and just starting to show a knack for music -- particularly drumming. We are introduced to the performer's inner circle -- including his mom, his manager, and his stylist -- who help him keep his head screwed on straight while he navigates the complicated world of international superstardom.