We deliver Australia wide, direct from Cecil Walker Cycles. Shipping costs are a flat rate of $15 AUD for purchases totalling under $100 AUD and free shipping for purchases totalling over $100 AUD. When goods are in-stock, orders are dispatched within 1 and 3 business days. Shipping times are estimated at between 1 and 3 business days to metro locations, and between 5 and 7 business days for delivery to regional locations including Western Australia, Queensland and Northern Territory, depending on your location.

We understand that you might change your mind about the products you have purchased. Our returns policy allows you 30 days to return any unwanted item at your own cost. Products you are returning must be in their original and unused condition and in the original packaging. Please ensure you do not compromise the original packaging or tags otherwise we will be unable to accept your return. You may return the item for a full refund.

Please get in touch with us via email and we will provide details on how to return your product(s). All items are to be returned directly to Cecil Walker Cycles for processing.

You can reach us here: https://www.ebay.com.au/str/cecilwalker

If you would like to exchange an item, the quickest solution is to lodge a return and place a new order. This circumvents potentially lengthy periods for shipping and processing, and ensure you get your new item as soon as possible. Please return your goods within 30 days of successfully receiving your item. Return items with all packaging - include all product tags, labels & original packaging. Cecil Walker Cycles will process all returns within three (3) working days of receiving the returned goods back. We recommend that you use a trackable service as this helps you and us locate your parcel. The above policy does not impact your rights under the Australian Consumer Law and Regulations. Please note all return items are reviewed upon processing to ensure they meet the return conditions listed above. Goods that do not match return conditions will be returned to the customer.

All refunds will be processed within three (3) working days of approval. Refunds can only be made back to the payment method used for your order. Any refunds for items purchased using a discount coupon/voucher will be credited at the net purchase price as shown on your order confirmation email. Please allow up to five (5) days after Cecil Walker Cycles has completed your refund for your financial institution to take receipt of the refund into your account.

Photo ID must be shown when collecting.

Credit Card used in transaction must be shown when collecting.