To ensure faster processing, please select the option "no" or "yes" from the available drop down menu to have your order engraved so that orders can be sorted accordingly.

Please note that engraved items are non-refundable, non-exchangeable.

Text and/or images are allowed. However, please message us before to double check whether or not your personalized request is eligible for engraving.
Inscription will be engraved ‘as is’ from the customized text/image provided.

At the end of your checkout, please leave a message to seller the following instructions. Be sure to save your message before completing checkout! If no messages are received after 48 hours of order placement, the ring will be shipped as is without engraving.

We will engrave it exactly the way you type it, including capitalized letters, non-capitalized letters, spaces, and other characters such as periods or exclamation points.

Please put the message in parentheses to ensure nothing more or less is engraved other than the desired message. Anything written within these parentheses will be engraved Example: ( Forever and Always )

Text Font: Let us know what font you would like us to use. Any messages received without these instructions will be decided by our engraving specialist team.

Text Font Engraving will be completed in black lettering.

FONTS OFFERED:  Available in the image gallery to choose from

• We ship from the United States: State of California
• We offer FREE USPS 1st Class Shipping for all domestic (U.S.A) orders. 
• All USPS 1st Class Shipping speeds are an estimated 2 to 10 Business Days depending on where you are located within the United States. 
• Faster domestic shipping speeds are available at additional costs.
• Additional items will accrue an additional $1.50 PER ITEM.
• All orders placed after 9:00 A.M. Pacific Time are shipped the following business day (Does not include weekends).
• We are closed during weekends, all orders placed during this time will be shipped the following business day (Does not include major holidays).
• All messages & order inquiries received after 5:30PM Pacific Time will be answered the following business day (Does not include weekends / major holidays)

Refund & Exchange Policy:

• Returns for full refund are only valid for item sale price, not including shipping costs.
• PERSONALIZED / ENGRAVED items are NOT ELIGIBLE for return, refund, replacement.
  
• All items returned to us require an issued Return Merchandise Authorization (RMA) number by our customer support. You can obtain this RMA number by simply messaging us through eBay. 
• All items returned without a valid RMA number will be delayed in processing, or returned back to the sender. 
• We offer our customers a 60 day period/warranty from purchase date to exchange or refund their order, all items eligible must still be in new or unworn/resellable condition. 
• Any items returned beyond the 60 day period/warranty will not be accepted. 
• Any items returned for any reason in used/poor condition will not be accepted. 

TIONEER®

• We are a United States based, registered trademark jewelry company and have been offering our valued customers with the best quality and service for over 20 years. Our experience over the years has helped us achieve a system geared to work with you and only you. Giving 100% Customer Satisfaction is the main objective in our business, and we will do whatever we can to accommodate your jewelry needs and services. We offer a wide range of products in our eBay store, from Sterling Silver, Stainless Steel, Titanium, Brass, and Cobalt. Engraving services are also available on select items. 

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