If, in the event that, you decide that you wish to return the goods, for whatever reason, ie: Goods damaged on arrival. Goods not as expected. or Simply changed your mind on the purchase. Then please MESSAGE US  before opening any RETURN REQUESTS OR CASES through ebay. Please allow up to one working day for us to reply to you to organise the collection at our cost on a day of your choice, Monday - Friday only. Upon organising this collection for you, We will process you a full refund including any delivery charge that you may have paid.