eBay

PaymentReturns PolicyAbout usContact us

Payment

We cannot process telephone payments. Use Paypal for all debit and credit card payments.

Simply 'Buy It Now' and follow the instructions. ALWAYS check out using Paypal so you can use the Guest facility to pay online with any payment card without having an account.

CARD PAYMENTS: For credit card payments checkout with PAYPAL and enter your credit card details as a GUEST: (You do not need a PayPal account).

Returns Policy

We can only accept products for return with their original packaging in the condition they were delivered.

Please Note: Unwanted orders will be collected subject to a 25% charge depending on your order (to cover the carrier's charges) this also includes failed deliveries after 3 attempts and refused orders at the point of delivery. This does not apply to products which are faulty - these will be collected/replaced free of charge.

Please send a message via eBay.

In the unlikely event of your item being delivered in a damaged condition please mark the POD or sheet that you sign for the delivery as DAMAGED in the section that reads RECEIVED IN GOOD CONDITION. We will then be able to assist you in either sending replacement parts or a new product. Please however beware that Images will be required if the item is damaged or faulty for us to be able to proceed.

About us

HISTORY & EXPERTISE

We have over 10 years experience both in online shopping. This enables us to source and provide the best products for the Merax brand all while creating the best possible customer experience when shopping with us. Our expertise allow us to source the newest items from some of the largest international manufacturers; with a commitment to ensure that all products are accredited, quality tested and checked to the highest standard. We settle at nothing but the best for our customers.

PRODUCTS

We created this brand with a vision, a vision of making every house feel like a home. We specialise in homewares including furniture, beds, curtain poles, bathroom accessories/fittings & kitchen appliances. For any room in your house that needs a little love, you’re sure to find an array of treats to level up your interiors and make it feel extra special.

PRICE

Here at Merax we believe that everyone deserves to have a beautiful home that they love. Furnishing can be expensive and we are passionate about making quality homewares as accessible as we can to as many people as possible. That is why we make it our mission to provide the best quality items at the most fair and competitive prices we can.

OPERATION

All of our products are stored and dispatched from our specialised UK distribution centre, capable of processing 10,000's of orders weekly. All purchases are received lightning fast. Our hardworking team are proud to have dispatched over 10 million orders and counting!

CUSTOMER SERVICE

We believe that our customers are what makes our brand, which is why we are so passionate about their experience and providing excellent after sales service. We love to hear the voices of the consumer and the feedback provided affects real change & improvement within the business. Our dedicated customer service team, strive to answer all queries quickly and efficiently in a matter of hours. Don’t hesitate to get in touch with us with any questions about our products or otherwise, we’d love to hear from you!