Type of Return Request | Restocking Fee Applied? |
Buyers changes mind, buyer remorse or price difference | Yes |
Buyer refuses delivery | Yes |
Buyer returns an item but it arrives to the seller damaged, defective or materially different than what was originally shipped by the seller | Yes |
Buyer receives an item materially different from what they ordered | No |
Order is returned as undeliverable | No but an amount equivalent to the return shipping costs will be deducted |
Items arrive to the buyer damaged or defective | No |
Buyer refuses delivery due to visible damage incurred during shipping or caused by the carrier | No |