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Return PolicyYou can use same envelop/packet to send us item back using ''Return To Sender'' option, its free. Please keep the original packing while returning. Shipping PolicyWe use Royal Mail 1st class service, that aims to deliver next working day, However exceptions are always there! EU orders shipped same day by standard international post to selected EU countries only, No tracking is available unless selected at checkout. 99% orders are delivered with in 5-7 working days. but please wait 10 working days before contacting us. Before placing your order Please make sure your delivery address is complete and updated, We are not liable for no delivery or late delivery due to address issues. We do not offer combined shipping, as we pay per gram weight. FeedbackIf you have a complaint with our product or service, a simple message will be highly appreciated as Your Satisfaction is our Highest Priority PLEASE Email before leaving feedback as we will always try to resolve any issues and keep our customers satisfied Behind these computers ,we are also human beings and may commit mistakes, or many other circumstances like weather, bank holidays and postal services are involved so please contact us if you face any inconvenience. |