Please Note I Will Need 3 Days’ Notice Prior To Sending Out To Complete Your Order

If An Item Is Showing "Out Of Stock" Please Message Me As One May Be Available 

You Are Looking At A Handmade Card In A5

This Is For A Choice Of Birthday,Mothers Day,Age ,Get Well ,Sympathy Or Remembrance (or your own personal choice)

 ( cards are of samples only )

Card Can Be Personalised With Words And Names Of Your Choosing

Comes With An Appropriate Verse If Required Or Can Be Left Blank

Each And Every Card Is Handmade By Myself With Love, Care, Precision Including The Details You Have Sent To Me Via Ebay Messaging Or Via A Message In Paypal

 Made From Good Quality Materials Which Can Be Subject To Change Depending On Stock If You Require A Certain One In The Photo Please Message Me First To See If Possible 


 How To Order Personalised Items 

Once You Have Made Your Choice Please Pay Via Paypal However Just Before Clicking ‘Payment’, Use The ‘Message To Seller’ Box To Type In Your Personalisation Details. Do Not Forget To Click ‘Add Message’ Before Completing Payment As This Will Result In Your Message Not Being Saved. If You Forget To Send/ Save The Message Please Get In Touch Via Ebay Messaging System ASAP

I Will  Send A Courtesy Message But I Will Only Wait 48hours Then The Item Will Be  Either Cancelled Or Left Blank Depending On The Design Of The Card  Unfortunately, This Will Also Delay Completing & Dispatch Of Your Card.

 Please Check Over All Spellings, Wording & Grammar Contained In Your Message Before Sending, How You Send The Message Is How It Will Appear On The Card  I Cannot Be Held Responsible For Any Incorrect Details Once These Have Been Provided If You Do Notice A Mistake Please Get In Touch Straight Away And Hope The Item Has Not Yet Been Posted Out As Once Posted This Cannot Be Rectified Unless You Wish To Return The Item To Have It Fixed But You Will Incure The Cost Of Posting It Back To Me And Also For Me Resending It Back To You

Also Please Note As This Is A Made To Order Item, Returns & Refunds Can Only Be Given If The Error Is On My Part.- All Messages Are Kept By Myself For Both Our Protection Until Feedback Has Been Left To Say You Are Happy With Your Purchase /Or Item Is Received

Personalised Goods Cannot Be Returned For A Refund Under The Distance Selling Regulations Once They Have Been Posted

I Also Recommend That You Check Your Ebay Messages Regularly Until You Have Received Notification Of Dispatch.


Any Questions Please Feel Free To Ask

NOW FOR THE BORING BIT

FEEDBACK

Please Be Kind Enough To Leave Me Feedback On How You Rate Your Overall Experience You Have Had With Me I Believe In Treating People The Same Way I Expect to Be Treated As A Buyer Myself 

While I Do Strive To Get 5 Stars Please Be Aware There Are Some People Who Go Out Of the Way To Leave Bad Feedback At The First Available Opportunity Instead Of Getting In Touch With Me First To See If I Can Be Of Help / Work Things Out 

Sometimes Mistakes Can Be Made After All Im Human Too 

I Do Try And Leave You Feedback First But At Busy Times It May Be Delayed But I Always Leave You It

POSTAGE FEE’S & DELIVERY

Packaging And Postal Fees Are All Included In The Sale Price But Please Be Aware This Is Not Just The Price Of The Stamp, These Will Be Sent Second Class Recorded 

They Can Be Sent First Class For An Additinal Postage Fee 

As A Seller I Incur Fees For My EBay Shop, End Of Auction Sales, PayPal Protection Fee ( What Im Charged For Receiving Your Payment) And Postage Fees If postage Isnt Included In The Actual Coat Of The Item 

So AS Well As  The Cost for Actually Making The Item  Please Bear This In Mind When You See The Price I Charge

 I Don’t Charge For My Time   

OVERSEAS BIDDERS

I'm Happy To Send Overseas But Please Remember Postage Will Be Higher Then That Stated So Please Email Me Before You Decide To Bid The Average Cost To Most Oversea's Destinations Are Approx £6 GBP And £4 For Every Item Thereafter Depending On The Item ,Its Size And Weight 

I Am Happy To Post To Australia, America And Canada But Postage Cost Are Even Higher At £8.00 Plus £5 Per Extra Item Depending On Size And Weight  Please Just Get In Touch Via eBay's Ask A Question 

Method Of Payment Is Via Paypal Only In Sterling

NON PAYING BIDDERS

 Ebay -Dont Take To Kindly To Non Paying Bidders So Its In Your Best iInterest To Pay As Soon As Possible,You Have 5 Days To Pay Then My Ebay Store Is Set To Open An Unpaid Item Case I'm Really Sorry To Have To Point Out These Rulings But This Is Due To Time Wasters Who Spoil It For The Genuine People On Ebay

METHODS OF PAYMENT ACCEPTED

Postal Orders (uncrossed only) …Made Out To Lisa Howett

Direct Payment To My Bank This Can Be Done At Any Post Office, Bank, Or On Line Its Much Safer, Easier And Quicker And Cheaper Then Postal Orders ***** Email Me For My Details Or Help

PayPal

with paypal please make sure if your sending a E'Cheque that you have left plenty of notice for your deadline as orders will NOT be posted out until funds clear which can tke up to 10 days 

SORRY NO PAPER CHEQUES AS I DON’T GET TO THE BANK THAT OFTEN

LOST ITEMS 

Once I Have Posted Out Items I Can Not And Will Not Be Held Responsible For Items Going Missing With Royal Mail 

In The Case Of An Item Going Missing I Will Do My Up Most To Help You Make A Claim To Royal Mail, However Please Dont Just Assume That I Will Re Send The Item Or Refund , Im Not A Business .Im Just A Mum Who Sells On Ebay To Fund Her Own Craft Hobby 

Items Have To Be “Missing” For 14 Days Before A Claim Can Be Made And It Can Take Up To 90 Days For A Claim To Be Sorted So Please Make Note Of This When Purchasing Your Goods  

RETURNS POLICY

I Will Happily Accept Return On The Condition That They Are In The Original Inner SEALED Packaging And In Perfect Condition However These Must Be Received Back To Me With In 14 Working Days Of Date Purchased  Cost of returning the Item Will Not Be Refunded This Is At Cost To You The Buyer  Personal Items Like Cards Etc Will Not Be Accepted Unless Ive Made The Mistake So Please Check All Spelling Etc BEFORE You Send Me Your Personalised Details - Emails Messages From You Are Kept As A Record For Protection 

Well That's About It Really - Thanks For Taking The Time To Look At My Auctions And Read The Terms And Conditions Its Really Appreciated *** Sorry To Go On About The Boring Payment Details But These Must Be Said To Keep Ebay A Safe And Happy Place

Please Look At My Other Auction As I Have Loads More To See- Thanks For Looking And Happy Bidding

Littlemistydreamer @ LISA’s CRAZEE CRAFTs ©