Smart ATA® is an ATA that not only offers the service provider a high-function voice-fax ATA with FXO capability, but also includes patented technology (US patent 9,094,419) that finally makes FoIP calls as reliable as PSTN fax calls. Moreover, Smart ATA includes full support for T.38 version 3 with V.34, enabling it to send and receive faxes at twice the speed of non-V.34 capable ATAs. With Smart ATA, NetGen truly defines the next-generation ATA
In testing with Commetrex, NetGen Communications, Inc. has found that significant practical problems with SIP negotiations for FoIP calls exist in carrier-based networks. After much testing and analysis, we have developed Smart FoIP, which improves the reliability of fax-session establishment for media servers, ATAs, and access gateways. The technology increases the likelihood of a session remaining in G.711 fax pass-through mode, so it also includes a major technology advance that eliminates PCM-clock synchronization problems, which are responsible for a large percentage of G.711 pass-through fax failures.
NetGen’s technology has unequalled field experience. Its T.30 was developed in 1994, its T.38 relay in 1998, and terminating T.38 in 2001. This unsurpassed experience led us to discover that as much as 20% of FoIP transaction failures aren’t caused by T.38 or other interop problems, but by the session negotiations that occur in carrier networks at the beginning of a SIP-based FoIP call. These problems are solved by Smart FoIP®.