SHIPPING
We are always working hard to ensure your package arrives as soon as possible. Please understand that some factors like weather, high postal traffic, and the performance of shipping companies are outside of our control.
We offer free shipping to the lower 48 states and ship within 1 business days of payment, usually sooner. We do not accept P.O. Boxes. Please provide a physical address.
We do not allow reroutes or packages to be help at shipping hubs.
Price protection Policy: Because prices fluctuate, we do not offer price Protection. Once an order is shipped, all sale prices are final.
RETURNS
We offer a 30-Day Return Policy on items which you are not completely satisfied with. Once the return is received it can take up to 3 business days to process the return.
All returns must include the original packaging as the item was received. Items and packing must not be marred, mishandled, or tampered with by an unauthorized repair person. Returns must be free of any physical or cosmetic damage.
We are not responsible for personal data or items left in returned merchandise. When making your return, please include a copy of the invoice and a short note stating the reason for your return. In your note, please specify whether you wish to exchange the product or receive a refund.
PAYMENT
We accept PayPal.
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CUSTOMER SATISFACTION
We try our very best to make sure every customer is completely satisfied. If there's a problem, message us! We're happy to help.
Neewer is a full-service camera online store and photographic equipment retailer that has been in business for over 10 years. Our staff is made up of accomplished photographers and experienced professionals who are extremely knowledgeable about the products we offer and the ever-advancing photography industry. We are constantly striving to evaluate, obtain and offer you the newest and most exciting products available, with an unparalleled commitment to customer service.