About Us
1.We have always been doing our best to provide the best service and reliable products for every customer.
2.Please
do not hesitate to contact us. Contact us to resolve the issue before
leaving negative feedback.We will reply your emails and questions within
24 hours. Our working hours: Monday to Saturday, 9:00 AM to 6:30
PM(Beijing Time).
3.Before bidding, please read the above terms
and conditions carefully. The bidding winner will be considered to agree
with all terms and conditions listed.
Payment
1. Paypal is the only accepted paying method in our store.
2. Buyers are responsible for additional COD charges, VAT, Custom fee
and Duty for importation if there are any. Because, our prices are
unable to include above fees, as the custom policies are different in
every territories. But, we'd like to assist you to receive the goods
smoothly if there are anything we can do here.
Shipping
We would ship the product within 1-3 working days upon receipt of payment, our goal is: ship it as fast as we can.
But
sometimes international delivery is highly depended on the courier
company and local customs/duties. If you do not receive your item on
time, please contact us immediately for further assistance.
Import
duties, taxes and charges are not included in the item price or
shipping charges. These charges are the buyer responsibility. Please
check with your country customs office to determine what these
additional costs will be prior to bidding/buying.
Shipping Method
| Tracking
| Shipping Destination
| Time |
Economy
| No | USA,Canada,UnitedKingdom,Austrilia,France,Germany,Others
| 15-30 working day |
ePacket
| Yes | USA only | 10-20 working days |
Standard
| Yes | USA,Canada,UnitedKingdom,Austrilia,France,Germany,Others | 7-19 working days |
Expedited
| Yes | USA,Canada,UnitedKingdom,Austrilia,France,Germany,Others | 3-7 working days |
DHL
can not reach to few remote areas in your country,if you choose Express
and living remote areas. You should pay the additional shipping charge.
If your area belongs to remote areas, the parcel can't reach, or you
need to pay more freight, our customer service will contact you.
The
item will be sent to your address listed in the Ebay. Please verify
your address during checkout. We are not responsible for any wrong or
undeliverable addresses.
If
you need to add the tracking number, be sure to contact customer
service before making orders especial for the people comes from the
country of Eastern Europe, the Middle East and South American. It needs
to pay the extra shipping cost!
Returns
1.If item is defective and not working on arrival, please
contact us within 7 days of receiving the defective for repair or
refund.Refund will only be provided for products damaged in the post or
which is defective. Item may be returned within 14 days of purchase upon
your receipt.All items returned must contain all original packaging
materials.
2.This item have 3 months warranty. We offer free
repairing service within 6 months from the date of purchased. If damaged
is caused by undue wear and tear, dirt, misused, improper
installation/operation, accident or repaired by unauthorized person, the
warranty becomes void.
3.All returns must have prior
authorization. Please note that we will not accept any returns that have
not been authorized by us. Please contact us before you return the
item.
4.Buyer is responsible for the return postage. If you ask
for a refund during valid period, we will offer you a refund without
postage charges. Shipping and handling charges, insurance are not
refundable in any case. We are only responsible for once re-sending
expense for replacement due to defects.
Contact Us
