Please contact us at any time through eBay messages. We will strive to respond to you within 24 hours and do our best to help you out! If you are dissatisfied with any purchase, please contact us directly so we can make things right. Your happiness is very important to us and we would love to receive positive ratings from you.
We offer combined shipping. So once you are done with your purchases or bids on a given day, we will send you an invoice with combined shipping. Feel free to send us an invoice request proactively if you would like.
Unless we state otherwise in a particular listing, we target our order handling time to be within 1-3 working days of receiving payment (Monday-Friday). Orders purchased before 2pm are dispatched the same day. All orders are sent by USPS with tracking.
In the very unlikely event that your item is lost or damaged in the mail, please let us know and share any evidence for insurance purposes. Since we carry unique stamps, it will be difficult or impossible for us to replace the stamps. So please work with us as we try to help you resolve such an unforeseen situation out of both of our controls.
We are a young business trying to get a footing. And due to the fragile nature of stamps, we are not accepting any returns at the moment. As we grow, we plan to provide reasonable return policies. So please ensure you zoom in on the high-resolution item images before you decide to bid or purchase.
Your satisfaction and your business is very important to us so please let us know if you are dissatisfied before you leave an official feedback so we can make things right. In reasonable situations we should be able to offer returns or refunds.
Any item you return must be in the same condition you received it and in the original packaging.
Happy Living Company LLC, CA, United States.