Return Policy
- Returns are available within 15 days of the receiving date.
- Free returns for defective products.
- No return coverage for wrong purchased orders.
Duties & Customs
- We are not responsible for any duties and taxes incurred by buyers country's customs.
- We will assist with you if you wish to purchase the order with duty cleared. (Meaning; we will process the customs & clearance for you)
- If you require any help or information related to your country's duties & customs, feel free to contact us.
Feedback Policy
- We are open to hear your feedback. If you are unsatisfied or satisfied with our services, we are here to help.
- Please reach out to us before opening a case or leaving a negative feedback to us as we will try our best to resolve your inquiry.
Miscellaneous Information
- Time Zone - Central European Summer Time
- Tracking Provided 12/5
- Customer Support 12/5
- Our website; biodraft.co