We compleately understand it's not easy for you to
choose the right color due to the lighting and monitor display. If you
want to ensure the color, you can send us at least 3 pictures with no filter and in natural lighting (avoid direct sunlight for
best results.) . Then we will have a match and get back to you ASAP.
Generally, hair extensions can blend well with your own hair, even
though one shade is lighter or darker. It makes a great difference once
they're clipped in/On.But if you find it still not match, you can
exchange another color from us.
2. Is the hair the thick from top to end ?
Yes, Our Hair Extensions is Double Drawn End, which means it's Thick From Top To End.
3. How should I brush the hair extensions?
Using a wide-toothed comb, gently brush through your hair extensions to remove tangles. Please comb the end of the hair, then the medium part and last the top part. This will avoid hair tangles. Do not tug or pull tangles excessively or you may experience breakage. Wefts with excessive tangling may require a detangling solution or a deep conditioner.
4. Can I Straighten or curl the hair ?
Yes, Of Course. All We sold is 100% Real Human Hair. You can straighten or curl it as you need. But treat the hair like your own hair. Please never use hot tools too often or with too high tmeperature as it will dry or damage the hair.We suggest all buyers heat the hair extensions never higher than 120℃. And It will be more friendly to the hair if you can use a heat protectant before perming
5. How often do you recommend to wash the hair?For Clip-ins, we suggest you wash every 2 weeks if you wear daily, or wash every 3-4 weeks if you wear the hair only for special event.
For non-Clip-ins, We recommend wash the hair extensions every 3 or less days.
6. Can I Wash or blow-dry the hair extensions ?
(1)It is 100% Real Human Hair. Of course you can wash them.For the shampoo, we suggest all buyers choose preferably sulphate free shampoo or that designed for coloured hair. For hair conditioner, you'd better use the products contain an Aargan/ Hair Oil or using Coconut Oil as a deep conditioner.(2) You Can blow-dry the hair, but we do not recommend you do it too often. We Highly Recommend you let the them dry naturally.
7. Why Do my hair extensions get tangle ?
Lack of care, frequent use of styling product and use of harmful products will Make your hair extensions tangle. To Avoid Matted Hair, Please follow the guidline below:
(1)Make sure you moisturize your hair on alternate days. Remind yourself to moisturize your hair extensions from top to bottom, thoroughly.
(2)Brush the hair extensions consistently but gently everyday.
(3)Don’t use styling tools too much as they can make the hair extensions dry and prone to tangles and knots. Use a heat-protectant spray for times when you do happen to use heat styling tools.
2.We provided Free Shipping and the Products will be delivered via *USPS service*.
3.Estimated delivery time is 2-5 business days.
4. If you haven`t receive the item after the estimated shipping time, please send us an ebay message first, we promise to give you the best solution.
√ PayPal,
√ PayPal Credit,
√ Credit card or debit card,
√ Apple Pay,
√ Google Pay.
>>> We are confident with the quality of our products, but sometimes the package would mislead your view. So, before you decide to return, please take the products out from the package, fully inspect it and place it on your head to see the actual effect.
>>> We accept return & Exchange of the goods as long as they are in their original, brand new condition.
>>> The Following situations are not qualify for an exchange or replacement:
(1)The hair has been worn, used or damaged in any way(2)The hair has been re-styled (Curled/ Straightened/ Dyed/ Bleached).
HAIRRO has the vision that all the women can show their beauty whenever they want. With our hair extensions, all women can be no afraid of expressing themselves. HAIRRO is always giving priority to the softness, smoothness and bounciness of hair. Taking the brand management as the starting stone, we put strict control on products quality, and insist customer-oriented service concept. We believe that customers are the inspiration of our motivation and we cherish every feeddback from our customers.
If you have any suggestions to our products, we will be very appreciated and take actions to deal with it. If you are satisfied with our productss, please give us full stars for encouragement. You enconragement will be our great motivation to go forward.