BEAUTIFUL LITTLE GIRLS GREY MARKS & SPENCER M&S WOOL CAT BOWLER HAT

AGE 18-36 MONTHS 1.5-3 YEARS

Great used condition :)

Please feel free to email me if you have any questions.

Postage -

Postal courier cost includes insurance up to a value of £15

On the whole I use Ebay Packlink courier service as this has proved to be the most reliable and cost effective option.  However, I will always source the cheapest and best option for each item individually.  I post out within 48 hours and delivery times are usually 3-5 working days but times can vary a little with couriers, as we all know and any problems, I will track and chase to the best of my ability :) For larger parcels I tend to use Dpd or Parcelforce.  If you require a fast delivery please let me know and I'll do my best to send it out same day I receive payment and provide a quote for a fast postal service.

Missed delivery - 

Delivery is attempted 3 times before parcels are returned to the sender at a cost of £4.00.  Please note if it is returned to the seller the buyer is responsible for covering this charge and new postage costs to have the parcel redelivered to the buyers address.

Damaged & lost Items -

Couriers are not infallible and very occasionally items are damaged or lost in transit.  If your parcel arrives damaged the courier company will need clear photographs, first of the item in the sealed damaged box and then of the damaged item inside, including all packaging.  I do understand that any damage to a parcel or loss of an item is frustrating and I will do my very best to help resolve the situation. I take photos of all items at the start of their journey showing how well they are packaged at my end to help resolve any claims.  Please note rules state a parcel is not 'lost' until after 14 days (7 days from last tracking update).

I always leave positive feedback when I receive payment (unlike many sellers, who will only leave their buyers positive feedback once they have received their positive feedback!!).  Your buyers feedback is important as that is how we all come to trust in ebay and individual sellers and I appreciate all feedback left.  With this in mind, please note - If you have any issue with your item, please contact me before leaving negative feedback, as any problem can usually be resolved very easily - all it needs is a bit of communication! :) Any questions, just email me and I will try to reply by the end of each day.  

All items come from a smoke free, pet free home.

Thanks for looking - I have other items for sale if you're in the mood to shop!