In general we will reply your message by using eBay system within 24 - 48 hours after receiving your message. If you don't receive our reply in time, please kindly resend a message again.
If you have any question or problem about your bidding item, please message by using eBay system to us first, but not opening any case at once. We promise to provide the best resolution, and won't make you suffer any loss.
Please don't buy or bid the item if you don't agree with our policy.
We appreciate your understanding and cooperation, and wish you to enjoy your shopping.