We always try upto our best to show you exact colour and the nature of the hairpiece to avoid any future misunderstanding but it is really difficult to bring out the exact color in the picture also the color you see on your computer or any other devices could vary from the original color of the hairpiece due to the different resolution settings on your computer or any other devices

It is important for us to let you know that we have taken all the listings picture in the natural day light so we strongly suggest our valued customer to take the hairpieces in the natural light to see its actual color as sometime color look different in the normal house lighting. We have taken pictures from very close so hairpiece may look bigger than the actual size. We have Used the mannequin to show the nature of the product not the hair length, so please read the hairpieces size and length before you commit to make the purchase. Thank you!

Estimated delivery times: We dispatch all the orders within one day of receiving cleared payment, after our prompt dispatch delivery time depends on the royal mail.

UK and Ireland: 2 to 3 business days/ Europe: 5 to 15 business days / Worldwide: 7 to 25 business days USA CANADA Australia: 15 days to 30days

International Buyers: Import duties, Taxes and charges are not included in the item price or P&P charges. These Charges are buyer’s responsibility. Please check with your country’s custom office to determine what these additional costs will be prior to Buying

Return/ Refund Policy: If for any reason you are unhappy with the product, you can return the product for full refund. Please note these following instruction as it is very important to qualify the refund or exchange:

You must not cut, modified, glued or damage the item in any ways, you must take care of our goods whilst goods are in your possession and any item for return must be received back in its original shipped brand new condition with its original packaging including tag and hair net and without any odours or perfume.Refund will only be issued if product is resalable and item would not be accepted if any packaging is missing specially tag, hair net and outer packaging. Refund will be issued within 7 days of receiving the item in good mint condition. If any item is dispatched Free of charge, the amount for the initial postage will be deducted if the item is returned except for the faulty item.

Feedback: after receive the item if you are satisfy with your purchase and our total service then your feedback is very important for our business success. Please take a minute to leave us a positive feedback with an overall detailed seller ratings ( DSR) of 5 star and we will do the same for you. If you have any problems or not satisfied with your purchase than please contact us immediately and we will give you a satisfied reply, replace or refund if needed. Your 100% satisfaction is our main policy.

Please do not leave negative feedback or neutral feedback for us, if you are not happy with your purchase you can contact us before leaving the feedback and we are 100% sure that we will resolve any problems you may have with your purchase.