Payment methods：
Payment is expected within 7 days of auction close. Unpaid Items will be forfeited per eBay .
Immediate payment needs to be processed for items with Add to Cart option so that any promotional discounts can be applied to your order immediately.
International Buyers – Please Note:
a) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
b) Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
2.If your shipping address and the item location both are US, it will be shipped by USPS or UPS. All items will ship within 1-2 business days after we receiving clear payment.
3.Service transit time is provided by the carrier. Transit times may be a little delayed during holiday season.
4.International order will be sent from China within 3 business day after the we receiving clear payment.
---For International Orders. Both are the same products and same warranty. Duties and taxes may apply. Please check with your country's custom and eBay policy for more information.
5.Where is my tracking number? Please log on your account, click "my eBay"-->"my summary", or open your email box and find the shipping notification email.
Our 30 days Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, we offer FREE RETURNS for US buyers. It allows customers to return faulty and unused products for any reason within 30 days from the date of purchase.
*Please contact us first before you sent a return request*
The seller is responsible for all return shipping, including those due to customer errors or defective items.
1) If you receive an item that is incorrect, damaged, defective or not as described, please contact us for a partial/full refund or replacement.
2) If you want to return the item, please contact us within 30 days after receiving the package.
3) If you open a return request ,please select the reason for return: Doesn't fit/Changed my mind/Just didn't like it/Order by mistake.
4) We provide the 1 year of product warranty. If your product have quality problem within the warranty period, please contact us to provide repair or replacement services to you.
Note:
Return products must also be in its original condition: including box, packaging and all other accessories
Have Question or Problem? Please contact us first！
1. We will reply you within 24 hours once we receive your email during business days. There will be some delay on response if you send message or E-Mail on weekend.
2. Describe your question clearly. We have a very professional and attentive customer support team. We will give you the best solution by our great communications.
3. We have always been trying to provide the best service and reliable product for every customer. However, sometimes may happen accident. Please contact us solve any issue before leaving a negative feedback.
*2.We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do.
*3.If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, and we will be glad to work with you to have it resolved.
