Listing this as used, because I do not know if it has ever been used. Looks like it is in great condition. Electrical cord is still twist tied. Bath plate still has sticker on it, so it is safe to assume it has never been wet. It might be a New/ No Box item, but I can not be 100% sure, so I am listing it as used. I'll be completely transparent will all potential buyers. I don't know anything about this product, so I don't think I can be entirely helpful if you have any questions. I will try my best. I am helping a friend liquidate no longer needed equipment at his factory. This water bath was part of the merchandise. Brand new units sell on line from $1300.00 to $1700.00 plus tax and shipping. This is a great opportunity to get yours for $399.99!!!! We ship Monday through Friday using USPS, UPS, or FedEx Services. We decide the service based on your location.