90 Day Warranty…Inspected by Certified Technicians...Top-Rated
Service
*** If you have ANY issues with your item(s) – please contact our Customer Service team immediately at for quick resolution. ***
NCR Thermal Printhead for 7167 and 7197 Printers, 497-0465432 (New)
Items Included in Listing: (1)
NCR Thermal Printhead for 7167 and
7197 Printers, 497-0465432
Condition: New
Manufacturer: NCR
Manufacturer Part Number: 497-0465432
IW Part Numbers included: 7167-PRINTHEAD
Specifications:
-For
use with 7167 and 7197 Printer, Series I
- 15-pin
Shipping
FREE SHIPPING IN THE
CONTINENTAL UNITED STATES!
Your order
is available for onsite pickup at no fee. However, we are not a walk in
retail shop so you must schedule a pickup. After your purchase, we will be
happy to set up a time with you for pickup of your items from our Elgin, IL
office.
14-Day Return Policy
Illinois Wholesale
specializes in refurbished POS Hardware including: Epson, NCR, Micros, IBM,
PAR, Symbol, Ingenico, Telequip, Panasonic, and more. We stand behind the
quality of our products and our high level of customer service.
So if you are unhappy
with your purchase; we want to hear about that!
You will have 14-Days
from the date your item is delivered to return the item for any reason, you
will need to contact us for an RMA number before shipping the item back to our
facility to receive your money back return.
IW is a business, and
operates on business hours; 8:30am to 5:00 pm Central Standard Time so please
contact us accordingly by phone or email.
Eligible Returns:
Within
that 14-Day window, an item can be returned for any reason. In order to be
eligible for this, the item must be in original condition it was shipped in and
with all accessories the item was shipped with.
Return Shipping:
Return
Shipping is the responsibility of the buyer. The item to be returned must arrive at
our facility within 20 business days of the date of delivery. Once we receive
your item, your refund will be processed through PayPal within 3 business days.
Restocking Fee:
As
we individually refurbish and rigorously test each unit after you
purchase them, we require a restocking fee for all returned
items. If you return a unit for a refund, you will be charged a 25%
restocking fee that will be deducted from your final refunded amount.
If in the first 14-days, if you send your item in for repair,
you will not be charged a restocking fee and will not
be responsible for return shipping. See our repair policy below.
90- Day Depot Warranty
This item is covered
under our 90-Day Depot Warranty.
If you purchase one of
our refurbished units and The item doesn't turn on and/or doesn't
perform its basic functions, when using the appropriate cables, power
supplies, and/or any other materials needed to operate the item (said
materials may or may not be included in the original listing)within 90 days of the date of delivery, IW will bring the item in for repair by our
certified technicians.
If our technicians
determine that item has not voided depot warranty, but cannot repair your item,
we will replace it with the same item, or one of equal value.
Return Shipping: Put in the original box, or an equally and appropriately padded and sealed
shipping box; IW will schedule a
FedEx pickup of the item and pay for return shipping.
Things that Void your
Depot Warranty*:
-When pieces of the
chassis are bent, punctured, or broken off by fault the owner
-When the internal
mechanisms and/or parts have been tampered or played with.
-Broken Touch
Glass (exceptions made for
shipping mishaps within the first 14-days only)
-Liquid Damage of Any
Kind
-Smoke/Fire Damage
of Any Kind
-Electric Shock Damage
of Any Kind (as a result of lack of preventative measure on
the buyers part…IE Not plugging your PC
into a Surge protector.)
*Other reasons, and
definitions of the reasons above will be determined on a case by case
basis.