SELLER POLICIES: VERY IMPORTANT READ!
REFUNDS
Because the proceeds of our sales go to charity and directly to paying immediate needs in a non-profit ministry, we can not afford to do refunds. ALL SALES ARE FINAL. NO RETURNS ACCEPTED OR EXCHANGES MADE. We do our very best to describe and list our items to the best of our ability. Make sure that if you have any questions that you have asked all your questions prior to purchase. We want you to be happy with your purchase once you have received it. We will only accept a return of our merchandise for a refund should there have been a mistake made on our part with the information listed in the sales description.
SHIPPING
Unless it can be proven with submitted photos that our packaging was insufficient and thus the cause of damage to the contents for which we will gladly issue a refund upon return of the damaged goods, any damage that may be caused by shipping needs to be filed with the United States Postal Service. We are not responsible for how they handle your order.
CONDITION
All our items have been well used in various movies therefore their condition is “used.” ALL ITEMS ARE SOLD “AS IS.” Many of our items have been fought with and intentionally distressed and dirtied to achieve the desired look or purpose during the filming of the movie. Some have broken bits or cracks or pealing paint due to both intentional and unintentional filming actions. Costumes will often have sweat stains, dirty spots, and fabric wear due to performing often long hours in the costume. Many of our items have also survived years of being transported all over the world and being stored in less than ideal conditions and thus have also sustained condition issues from all this. Movie used props and costumes are not supposed to look clean and pristine. If you are looking for that, buy a replica. If you want the real deal, battle used and actor action worn and that show the signs of it, then you have come to the right place!