The key you receive will be cut on an aftermarket blank, not an OEM blank, and may have a different shaped head than the one in the listing picture.
Places to look for your key code:
- Stamped on the original key.
- Stamped on the face of the lock beside the keyhole.
Returns: I can't do a return if you order the wrong key code from the list, once a key has been cut, it's of no use to me. If the key you receive doesn't work, you must send me a picture showing where you got your key code from verifying that the code you purchased is your correct key code. If it is my fault, I will refund the purchase price plus original and return shipping costs.
If the keys are not working, here are some things you should consider before you contact me for help:
1. Double-check the keycode on your lock with the one you ordered. You can find this information in your purchase history.
2. Check if there is anything stuck in the lock such as oxidation, metal pieces, mud, rust, or any other debris.
3. Try spraying some penetrating oil into the lock and let it sit for a while. After that, insert the key and apply some force to turn it. Be careful not to use too much force and break the key.
4. Misalignment between the lock and the door is a known issue that can occur with toolboxes. Overloading the drawers is the cause of this. Try closing the door tightly while inserting and turning the key. You might also attempt to pull the key out while simultaneously turning it.
5. If you have tried all of the above but still have trouble with the key, please contact me for further assistance.