【Ship from Germany Warehouse】fast shipping time to the following EU Countries
Austria,Belgium,Bulgaria,CzechRepublic,Denmark,Estonia,Finland,France,Germany,Greece,
Hungary,Ireland,Italy,Latvia,Liechtenstein,Lithuania,Luxembourg,Monaco,Netherlands,Poland,
Portugal,Romania,Slovakia,Slovenia,Spain,Sweden.United Kingdom.
We will ship this item from our Germany Warehouse by DHL to EU customers.
Estimated transportation time:1-2 working days to: Germany
2-3 working days to: Austria,France,Spain and Italy
3-4 working days to: Other Europe Countries.
Austria,Belgium,Bulgaria,CzechRepublic,Denmark,Estonia,Finland,France,Germany,Greece,
Hungary,Ireland,Italy,Latvia,Liechtenstein,Lithuania,Luxembourg,Monaco,Netherlands,Poland,
Portugal,Romania,Slovakia,Slovenia,Spain,Sweden.United Kingdom.
We will ship this item from our Germany Warehouse by DHL to EU customers.
1-2 working days to: Germany
2-3 working days to: Austria,France,Spain and Italy
3-4 working days to: Other Europe Countries.
1-2 working days to: Germany
2-3 working days to: Austria,France,Spain and Italy
3-4 working days to: Other Europe Countries.
Parcel include:
- 1× SDF20NK5X/SDF20NK9X Servo Driver
- 1× 1.5KW/1.8KW/2KW AC Servo Motor without or with brake (Options)
- 1x DB25 hole plug and shell
- 1 x 3m Power Cable with Plug
- 1 x 3m Encoder Cable with Plug
- Pdf. user manual
Descriptions:1500W without brake
Parcel include:
- 1× SDF20NK5X/SDF20NK9X Servo Driver
- 1× 1.5KW/1.8KW/2KW AC Servo Motor without or with brake (Options)
- 1x DB25 hole plug and shell
- 1 x 3m Power Cable with Plug
- 1 x 3m Encoder Cable with Plug
- Pdf. user manual
Descriptions:1500W without brake
Parcel include:
Descriptions: 1500W without brake |
Product Description
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Package
Parameters of the motor
Torque speed characteristic diagram
Advantage
1.Matching with 17-bit single-turn absolute value optical encoder, 5 pairs of poles,to ensure the positioning accuracy of one millionth.
2.Standard RS485 communication function, realize upload and download network control
3.All input/output ports can be freely defined and have strong applicability
4.Position control, speed control, torque control Modbus;communication can be converted to meet common applications
5.A variety of intelligent monitoring functions and operation panels are convenient for customers to debug and diagnose
6.The internal simple PLC function, in some simple control occasions, PLC can be completely omitted, and a lower cost solution can be realized.
- Model: SDF20NK9X
- Maximum current: 18A
- Input voltage: AC170-253V (50Hz or 60Hz)
- Cooling method: radiating air cooling
- Control mode: SVPWM control
- Encoder: 17-bit single-turn absolute value optical encoder
- Operating temperature: 0℃~+55℃
- Storage temperature: -20℃-80℃
- Protection level: IP54
- Control model: Position control/speed control/torque control/inching operation/RS485 communication
- Braking function: Built-in
- Display and operation: Six digit seven segment display LED,four function operation
- Protective function: Undervoltage, overvoltage, overload, overcurrent, encoder abnormality, braking, position out of tolerance, etc.
- Command control mode: external pulse
- External command pulse input form: pulse+square, double pulse, A/B quadrature
- Speed control range Speed regulation ratio: 1:5000
Advantage
1.Matching with 17-bit single-turn absolute value optical encoder, 5 pairs of poles,to ensure the positioning accuracy of one millionth.
2.Standard RS485 communication function, realize upload and download network control
3.All input/output ports can be freely defined and have strong applicability
4.Position control, speed control, torque control Modbus;communication can be converted to meet common applications
5.A variety of intelligent monitoring functions and operation panels are convenient for customers to debug and diagnose
6.The internal simple PLC function, in some simple control occasions, PLC can be completely omitted, and a lower cost solution can be realized.
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SDF series driver position control mode wiring diagram (24V single-ended input signal)
Note:
The functions of input port 1-input port 6 can be defined; please refer to PN1110-PN116 parameters for details.
The function of output port 1-output port 3 can be defined;please refer to PN70-PN72 parameters for details.
Position control model
- Command control model: External pulse
- External command pulse input:
- Form: pulse+ direction cw/ccw A/B orthogonality
- Maximum frequency differential motion: 1MHZ open collector: 200KHZ
- Electronic gear ratio: 1～32767/1～32767
- Speed control range: speed ratio: 1:5000
- Speed rate of change: Speed fluctuation ratio: ＜±0.03(load 0 - 100%) .＜ ±0.05 (power -15% - +10%)
- Command smooth way: Linear time constant 1 ms-10000ms （0r/min←→1000r/min)
- frequency characteristic: 300HZ
Note:
The functions of input port 1-input port 6 can be defined; please refer to PN1110-PN116 parameters for details.
The function of output port 1-output port 3 can be defined;please refer to PN70-PN72 parameters for details.
Position control model
- Command control model: External pulse
- External command pulse input:
- Form: pulse+ direction cw/ccw A/B orthogonality
- Maximum frequency differential motion: 1MHZ open collector: 200KHZ
- Electronic gear ratio: 1～32767/1～32767
- Speed control range: speed ratio: 1:5000
- Speed rate of change: Speed fluctuation ratio: ＜±0.03(load 0 - 100%) .＜ ±0.05 (power -15% - +10%)
- Command smooth way: Linear time constant 1 ms-10000ms （0r/min←→1000r/min)
- frequency characteristic: 300HZ
Servo driver peripheral devices wiring
Input/output signal:
- location signal output
- output type:ABZ phase line drive output/ Z open collector output
- frequency division ratio: 1/225～1Frequency division
- input signal---7 points photoelectrie isolation input:
- Input point can be defined as any 21kinds, see parameter setting
Output signal 4 collector open
- location/speed reach
- servo alarm output
- Z signal output
- brake output.
Input/output signal:
- location signal output
- output type:ABZ phase line drive output/ Z open collector output
- frequency division ratio: 1/225～1Frequency division
- input signal---7 points photoelectrie isolation input:
- Input point can be defined as any 21kinds, see parameter setting
Output signal 4 collector open
- location/speed reach
- servo alarm output
- Z signal output
- brake output.
Power terminal definition
Power line terminals wiring
L1, L2, L3, PE, U, V, W terminal, transversal area≥1.5mm2(AWG14-16). L,N terminal,transversal area≥1.0 mm2(AWG16-18).
Grounding: the grounding wire should be as thick as possible, drive and servo motor grounding at PE terminal, grounding resistance＜100Ω.
1500W with brake
Power line terminals wiring
L1, L2, L3, PE, U, V, W terminal, transversal area≥1.5mm2(AWG14-16). L,N terminal,transversal area≥1.0 mm2(AWG16-18).
Grounding: the grounding wire should be as thick as possible, drive and servo motor grounding at PE terminal, grounding resistance＜100Ω.
Product Description
|
|
|
|---|
Package
Parameters of the motor
Torque speed characteristic diagram
Advantage
1.Matching with 17-bit single-turn absolute value optical encoder, 5 pairs of poles,to ensure the positioning accuracy of one millionth.
2.Standard RS485 communication function, realize upload and download network control
3.All input/output ports can be freely defined and have strong applicability
4.Position control, speed control, torque control Modbus;communication can be converted to meet common applications
5.A variety of intelligent monitoring functions and operation panels are convenient for customers to debug and diagnose
6.The internal simple PLC function, in some simple control occasions, PLC can be completely omitted, and a lower cost solution can be realized.
- Model: SDF20NK9X
- Maximum current: 18A
- Input voltage: AC170-253V (50Hz or 60Hz)
- Cooling method: radiating air cooling
- Control mode: SVPWM control
- Encoder: 17-bit single-turn absolute value optical encoder
- Operating temperature: 0℃~+55℃
- Storage temperature: -20℃-80℃
- Protection level: IP54
- Control model: Position control/speed control/torque control/inching operation/RS485 communication
- Braking function: Built-in
- Display and operation: Six digit seven segment display LED,four function operation
- Protective function: Undervoltage, overvoltage, overload, overcurrent, encoder abnormality, braking, position out of tolerance, etc.
- Command control mode: external pulse
- External command pulse input form: pulse+square, double pulse, A/B quadrature
- Speed control range Speed regulation ratio: 1:5000
Advantage
1.Matching with 17-bit single-turn absolute value optical encoder, 5 pairs of poles,to ensure the positioning accuracy of one millionth.
2.Standard RS485 communication function, realize upload and download network control
3.All input/output ports can be freely defined and have strong applicability
4.Position control, speed control, torque control Modbus;communication can be converted to meet common applications
5.A variety of intelligent monitoring functions and operation panels are convenient for customers to debug and diagnose
6.The internal simple PLC function, in some simple control occasions, PLC can be completely omitted, and a lower cost solution can be realized.
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|
|---|---|---|
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|
SDF series driver position control mode wiring diagram (24V single-ended input signal)
Note:
The functions of input port 1-input port 6 can be defined; please refer to PN1110-PN116 parameters for details.
The function of output port 1-output port 3 can be defined;please refer to PN70-PN72 parameters for details.
Position control model
- Command control model: External pulse
- External command pulse input:
- Form: pulse+ direction cw/ccw A/B orthogonality
- Maximum frequency differential motion: 1MHZ open collector: 200KHZ
- Electronic gear ratio: 1～32767/1～32767
- Speed control range: speed ratio: 1:5000
- Speed rate of change: Speed fluctuation ratio: ＜±0.03(load 0 - 100%) .＜ ±0.05 (power -15% - +10%)
- Command smooth way: Linear time constant 1 ms-10000ms （0r/min←→1000r/min)
- frequency characteristic: 300HZ
Note:
The functions of input port 1-input port 6 can be defined; please refer to PN1110-PN116 parameters for details.
The function of output port 1-output port 3 can be defined;please refer to PN70-PN72 parameters for details.
Position control model
- Command control model: External pulse
- External command pulse input:
- Form: pulse+ direction cw/ccw A/B orthogonality
- Maximum frequency differential motion: 1MHZ open collector: 200KHZ
- Electronic gear ratio: 1～32767/1～32767
- Speed control range: speed ratio: 1:5000
- Speed rate of change: Speed fluctuation ratio: ＜±0.03(load 0 - 100%) .＜ ±0.05 (power -15% - +10%)
- Command smooth way: Linear time constant 1 ms-10000ms （0r/min←→1000r/min)
- frequency characteristic: 300HZ
Servo driver peripheral devices wiring
Input/output signal:
- location signal output
- output type:ABZ phase line drive output/ Z open collector output
- frequency division ratio: 1/225～1Frequency division
- input signal---7 points photoelectrie isolation input:
- Input point can be defined as any 21kinds, see parameter setting
Output signal 4 collector open
- location/speed reach
- servo alarm output
- Z signal output
- brake output.
Input/output signal:
- location signal output
- output type:ABZ phase line drive output/ Z open collector output
- frequency division ratio: 1/225～1Frequency division
- input signal---7 points photoelectrie isolation input:
- Input point can be defined as any 21kinds, see parameter setting
Output signal 4 collector open
- location/speed reach
- servo alarm output
- Z signal output
- brake output.
Power terminal definition
Power line terminals wiring
L1, L2, L3, PE, U, V, W terminal, transversal area≥1.5mm2(AWG14-16). L,N terminal,transversal area≥1.0 mm2(AWG16-18).
Grounding: the grounding wire should be as thick as possible, drive and servo motor grounding at PE terminal, grounding resistance＜100Ω.
1800W 
- Model: 110F-0630NCL(A)
- Power: 1.8KW
- Number of poles: 5
- Rated power supply: 220V
- Rated current: 8.2A
- Net weight:4.84kg(10.66 lb)
- Insulation class: F
- Waterproof grade: IP65
- Electrical time constant: 4.69ms
- Torque constant: 0.66N.m/A
- Rotor inertia: 0.916x10-3 (kg.m²)
- Back emf: 43V (V/1000r/min)
- Line resistance: 0.55Ω
- Line inductance: 2.58mH
Power line terminals wiring
L1, L2, L3, PE, U, V, W terminal, transversal area≥1.5mm2(AWG14-16). L,N terminal,transversal area≥1.0 mm2(AWG16-18).
Grounding: the grounding wire should be as thick as possible, drive and servo motor grounding at PE terminal, grounding resistance＜100Ω.
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Torque & Speed
Advantages:
1.Matching with 17 bit single coil absolute magnetic encoder, 5 pairs of poles,to ensure the positioning accuracy of one millionth.
2.Standard RS485 communication function, realize upload and download network control.
3.All input/output ports can be freely defined and have strong applicability.
4.Position control, speed control, torque control Modbus;communication can be converted to meet common applications.
5.A variety of intelligent monitoring functions and operation panels are convenient for customers to debug and diagnose.
6.The internal simple PLC function, in some simple control occasions, PLC can be completely omitted, and a lower cost solution can be realized.
- Model: SDF20NK5X
- Maximum current: 18A
- Input voltage: AC170-253V (50Hz or 60Hz)
- Cooling method: radiating air cooling
- Control mode: SVPWM control
- Operating temperature: 0℃~+55℃
- Storage temperature: -20℃-80℃
- Protection level: IP54
- Control model: Position control/speed control/torque control/inching operation/RS485 communication
- Braking function: Built-in
- Display and operation: Six digit seven segment display LED,four function operation
- Protective function: Undervoltage, overvoltage, overload, overcurrent, encoder abnormality, braking, position out of tolerance, etc.
- Command control mode: external pulse
- External command pulse input form: pulse+square, double pulse, A/B quadrature
- Speed control range Speed regulation ratio: 1:5000
Advantages:
1.Matching with 17 bit single coil absolute magnetic encoder, 5 pairs of poles,to ensure the positioning accuracy of one millionth.
2.Standard RS485 communication function, realize upload and download network control.
3.All input/output ports can be freely defined and have strong applicability.
4.Position control, speed control, torque control Modbus;communication can be converted to meet common applications.
5.A variety of intelligent monitoring functions and operation panels are convenient for customers to debug and diagnose.
6.The internal simple PLC function, in some simple control occasions, PLC can be completely omitted, and a lower cost solution can be realized.
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|---|---|---|
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|
SDF series driver position control mode wiring diagram (24V single-ended input signal)
Note:
The functions of input port 1-input port 6 can be defined; please refer to PN1110-PN116 parameters for details.
The function of output port 1-output port 3 can be defined;please refer to PN70-PN72 parameters for details.
Position control model
- Command control model: External pulse
- External command pulse input:
- Form: pulse+ direction cw/ccw A/B orthogonality
- Maximum frequency differential motion: 1MHZ open collector: 200KHZ
- Electronic gear ratio: 1～32767/1～32767
- Speed control range: speed ratio: 1:5000
- Speed rate of change: Speed fluctuation ratio: ＜±0.03(load 0 - 100%) .＜ ±0.05 (power -15% - +10%)
- Command smooth way: Linear time constant 1 ms-10000ms （0r/min←→1000r/min)
- frequency characteristic: 300HZ
Note:
The functions of input port 1-input port 6 can be defined; please refer to PN1110-PN116 parameters for details.
The function of output port 1-output port 3 can be defined;please refer to PN70-PN72 parameters for details.
Position control model
- Command control model: External pulse
- External command pulse input:
- Form: pulse+ direction cw/ccw A/B orthogonality
- Maximum frequency differential motion: 1MHZ open collector: 200KHZ
- Electronic gear ratio: 1～32767/1～32767
- Speed control range: speed ratio: 1:5000
- Speed rate of change: Speed fluctuation ratio: ＜±0.03(load 0 - 100%) .＜ ±0.05 (power -15% - +10%)
- Command smooth way: Linear time constant 1 ms-10000ms （0r/min←→1000r/min)
- frequency characteristic: 300HZ
Servo driver peripheral devices wiring
Input/output signal:
- location signal output
- output type:ABZ phase line drive output/ Z open collector output
- frequency division ratio: 1/225～1Frequency division
- input signal---7 points photoelectrie isolation input:
- Input point can be defined as any 21kinds, see parameter setting
Output signal 4 collector open
- location/speed reach
- servo alarm output
- Z signal output
- brake output.
Power line terminals wiring
- L1, L2, L3, PE, U, V, W terminal, transversal area≥1.5mm2(AWG14-16). L,N terminal,transversal area≥1.0 mm2(AWG16-18).
- Grounding: the grounding wire should be as thick as possible, drive and servo motor grounding at PE terminal, grounding resistance＜100Ω.
Application areas:
AGV trolley, medical equipment, automatic door, industrial robot, cutting machine, electronic processing and detection,Solid coordinate measuring instrument,CNC gear shaper,CNC hobbing machine,Industrial manipulator,Semiconductor equipment,Engraving equipment,Measuring equipment,Medical equipment,robot and other automated equipment on the market.
2KW AC Servo Motor
Input/output signal:
- location signal output
- output type:ABZ phase line drive output/ Z open collector output
- frequency division ratio: 1/225～1Frequency division
- input signal---7 points photoelectrie isolation input:
- Input point can be defined as any 21kinds, see parameter setting
Output signal 4 collector open
- location/speed reach
- servo alarm output
- Z signal output
- brake output.
Power line terminals wiring
- L1, L2, L3, PE, U, V, W terminal, transversal area≥1.5mm2(AWG14-16). L,N terminal,transversal area≥1.0 mm2(AWG16-18).
- Grounding: the grounding wire should be as thick as possible, drive and servo motor grounding at PE terminal, grounding resistance＜100Ω.
Application areas:
AGV trolley, medical equipment, automatic door, industrial robot, cutting machine, electronic processing and detection,Solid coordinate measuring instrument,CNC gear shaper,CNC hobbing machine,Industrial manipulator,Semiconductor equipment,Engraving equipment,Measuring equipment,Medical equipment,robot and other automated equipment on the market.
2KW AC Servo Motor
- Model: SDF20NK9X
- Maximum current: 18A
- Input voltage: AC170-253V (50Hz or 60Hz)
- Cooling method: radiating air cooling
- Control mode: SVPWM control
- Operating temperature: 0℃~+55℃
- Storage temperature: -20℃-80℃
- Protection level: IP54
- Control model: Position control/speed control/torque control/inching operation/RS485 communication
- Braking function: Built-in
- Display and operation: Six digit seven segment display LED,four function operation
- Protective function: Undervoltage, overvoltage, overload, overcurrent, encoder abnormality, braking, position out of tolerance, etc.
- Command control mode: external pulse
- External command pulse input form: pulse+square, double pulse, A/B quadrature
- Speed control range Speed regulation ratio: 1:5000
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|---|---|---|
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|
SDF series driver position control mode wiring diagram (24V single-ended input signal)
Note:
The functions of input port 1-input port 6 can be defined; please refer to PN1110-PN116 parameters for details.
The function of output port 1-output port 3 can be defined;please refer to PN70-PN72 parameters for details.
Position control model
- Command control model: External pulse
- External command pulse input:
- Form: pulse+ direction cw/ccw A/B orthogonality
- Maximum frequency differential motion: 1MHZ open collector: 200KHZ
- Electronic gear ratio: 1～32767/1～32767
- Speed control range: speed ratio: 1:5000
- Speed rate of change: Speed fluctuation ratio: ＜±0.03(load 0 - 100%) .＜ ±0.05 (power -15% - +10%)
- Command smooth way: Linear time constant 1 ms-10000ms （0r/min←→1000r/min)
- frequency characteristic: 300HZ
Note:
The functions of input port 1-input port 6 can be defined; please refer to PN1110-PN116 parameters for details.
The function of output port 1-output port 3 can be defined;please refer to PN70-PN72 parameters for details.
Position control model
- Command control model: External pulse
- External command pulse input:
- Form: pulse+ direction cw/ccw A/B orthogonality
- Maximum frequency differential motion: 1MHZ open collector: 200KHZ
- Electronic gear ratio: 1～32767/1～32767
- Speed control range: speed ratio: 1:5000
- Speed rate of change: Speed fluctuation ratio: ＜±0.03(load 0 - 100%) .＜ ±0.05 (power -15% - +10%)
- Command smooth way: Linear time constant 1 ms-10000ms （0r/min←→1000r/min)
- frequency characteristic: 300HZ
Servo driver peripheral devices wiring
Input/output signal:
- location signal output
- output type:ABZ phase line drive output/ Z open collector output
- frequency division ratio: 1/225～1Frequency division
- input signal---7 points photoelectrie isolation input:
- Input point can be defined as any 21kinds, see parameter setting
Output signal 4 collector open
- location/speed reach
- servo alarm output
- Z signal output
- brake output.
Power line terminals wiring
- L1, L2, L3, PE, U, V, W terminal, transversal area≥1.5mm2(AWG14-16). L,N terminal,transversal area≥1.0 mm2(AWG16-18).
- Grounding: the grounding wire should be as thick as possible, drive and servo motor grounding at PE terminal, grounding resistance＜100Ω.
Application areas:
AGV trolley, medical equipment, automatic door, industrial robot, cutting machine, electronic processing and detection,Solid coordinate measuring instrument,CNC gear shaper,CNC hobbing machine,Industrial manipulator,Semiconductor equipment,Engraving equipment,Measuring equipment,Medical equipment,robot and other automated equipment on the market.
Input/output signal:
- location signal output
- output type:ABZ phase line drive output/ Z open collector output
- frequency division ratio: 1/225～1Frequency division
- input signal---7 points photoelectrie isolation input:
- Input point can be defined as any 21kinds, see parameter setting
Output signal 4 collector open
- location/speed reach
- servo alarm output
- Z signal output
- brake output.
Power line terminals wiring
- L1, L2, L3, PE, U, V, W terminal, transversal area≥1.5mm2(AWG14-16). L,N terminal,transversal area≥1.0 mm2(AWG16-18).
- Grounding: the grounding wire should be as thick as possible, drive and servo motor grounding at PE terminal, grounding resistance＜100Ω.
Application areas:
AGV trolley, medical equipment, automatic door, industrial robot, cutting machine, electronic processing and detection,Solid coordinate measuring instrument,CNC gear shaper,CNC hobbing machine,Industrial manipulator,Semiconductor equipment,Engraving equipment,Measuring equipment,Medical equipment,robot and other automated equipment on the market.
Power terminal definition
Power line terminals wiring
L1, L2, L3, PE, U, V, W terminal, transversal area≥1.5mm2(AWG14-16). L,N terminal,transversal area≥1.0 mm2(AWG16-18).
Grounding: the grounding wire should be as thick as possible, drive and servo motor grounding at PE terminal, grounding resistance＜100Ω.
Application areas
AGV trolley, medical equipment, automatic door, industrial robot, cutting machine, electronic processing and detection,Solid coordinate measuring instrument,CNC gear shaper,CNC hobbing machine
Industrial manipulator,Semiconductor equipment,Engraving equipment,Measuring equipment,Medical equipment,robot and other automated equipment on the market.
Power line terminals wiring
L1, L2, L3, PE, U, V, W terminal, transversal area≥1.5mm2(AWG14-16). L,N terminal,transversal area≥1.0 mm2(AWG16-18).
Grounding: the grounding wire should be as thick as possible, drive and servo motor grounding at PE terminal, grounding resistance＜100Ω.
Application areas
AGV trolley, medical equipment, automatic door, industrial robot, cutting machine, electronic processing and detection,Solid coordinate measuring instrument,CNC gear shaper,CNC hobbing machine
Industrial manipulator,Semiconductor equipment,Engraving equipment,Measuring equipment,Medical equipment,robot and other automated equipment on the market.
Shipping
Please open the package and check when you receive the parcels,if there are some damages before sign,if there are some damages , please do not sign and contact us immediately.
We will ship your order within 1-2 working days after payment.
Refund&Replace
Any reason required for all refund.Item must be in it's original condition and no physical damage.
Feedback
Please contact us first when you have problems,and we will try our best to help you to solve it.
Pls contact us before you want to leave any negative feedback,we will provide solutions,negative feedback can not solve any problems.
Customers' service
1.We are happy to have your questions.If you have any question before or after purchase, please feel free to contact us.
2.If there is any problem about the items when you have them , please contact us firstly. We are here to solve them by the friendly and quick ways.
Shipping
Please open the package and check when you receive the parcels,if there are some damages before sign,if there are some damages , please do not sign and contact us immediately.
We will ship your order within 1-2 working days after payment.
Refund&Replace
Any reason required for all refund.Item must be in it's original condition and no physical damage.
Feedback
Please contact us first when you have problems,and we will try our best to help you to solve it.
Pls contact us before you want to leave any negative feedback,we will provide solutions,negative feedback can not solve any problems.
Customers' service
1.We are happy to have your questions.If you have any question before or after purchase, please feel free to contact us.
2.If there is any problem about the items when you have them , please contact us firstly. We are here to solve them by the friendly and quick ways.
Shipping
Please open the package and check when you receive the parcels,if there are some damages before sign,if there are some damages , please do not sign and contact us immediately.
We will ship your order within 1-2 working days after payment.
Refund&Replace
Any reason required for all refund.Item must be in it's original condition and no physical damage.
Feedback
Please contact us first when you have problems,and we will try our best to help you to solve it.
Pls contact us before you want to leave any negative feedback,we will provide solutions,negative feedback can not solve any problems.
Customers' service
1.We are happy to have your questions.If you have any question before or after purchase, please feel free to contact us.
2.If there is any problem about the items when you have them , please contact us firstly. We are here to solve them by the friendly and quick ways.