As part of our commitment to customer satisfaction, Bolton Bearings provide multiple carriage options

Standard Delivery
Next Day Delivery
Overseas Delivery

***PLEASE READ - PARCELS MAY INCUR EXTRA CHARGE TO HIGHLANDS, ISLE OF MAN, N.I. & THE CHANNEL ISLANDS DEPENDING ON THERE SIZE AND WEIGHT***

Depending on the size and weight of your order, Your order will be sent via the Royal Mail delivery or courier.

All items are sent via courier or second/ first class post unless they are going out side the UK. If you have not received your packet please contact your local postal sorting office as your item may be there. All items are shipped within one/ two business day of ordering I cant control the item once it has left me if it has been sent via the post as there is no tracking for the packet but if the item is undelivered it should come back to me as their is a frank with our returns address on it.. Royal Mail says that you should wait up to 15 days before making a claim for a missing packet. Delivery times are just an estimate made by ebay and not a guarantee.

For international delivery please allow up to 28 days before contacting me. This is the time stated by the Royal Mail before being able to make a claim for a missing packet & that the packet should of been delivered in that given time.

Any problems please contact us  via eBay message

At Bolton Bearingswe pride ourselves in providing you with exceptional levels of customer service which extends to our returns policy. We endeavour to make every effort to fulfill valid requests for returns and will refund authorised returns as promptly as possible.

However, please do not return any stock to us without first contacting us to discuss the return of your unwanted items. No returned goods will be accepted without our previous authorisation and goods return number.

Should you wish to return any unwanted orders, please contact us with the following details:

• Your contact details (Name, address, e-mail and telephone number)
• What you would like to return
• Your date of purchase
• An acceptable reason for return
• Bolton Bearing sorder/invoice number

We will do everything possible to comply with reasonable requests for returns and will issue any refund due to you as promptly as possible.

Damages
The customer should inspect the products upon receipt and notify BOLTON BEARINGS as soon as possible if they deem the goods be faulty or damaged. If the customer fails to notify BOLTON BEARINGS within 3 days of delivery that their goods are broken or faulty, the customer will be judged to have accepted the goods. 

Terms For Returns
Should the customer wish to cancel the order prior to dispatch, payment shall be refunded in full within 30 days. The customer should inspect the products upon receipt and notify BOLTON BEARINGS within 3 days should the goods be faulty or damaged. Should the customer fail to notify BOLTON BEARINGS within 3 days, the customer will be judged to have accepted the goods. Should the products be faulty or damaged, BOLTON BEARINGS shall take responsibility for recovery of the goods from the customer within 30 days of delivery. The customer will also be entitled to a full refund if the goods are deemed to be faulty/damaged by BOLTON BEARINGS.

Goods ordered incorrectly may be subject to a handling charge and the value of the goods only will be refunded if the goods are deemed an acceptable condition.

Unfortunately we are unable to accept any returns for cut belts (htd timing belts, imperial timing belts & poly-v belts)

Where it states postage is free. Refund will be less original postage unless it is deemed item is damaged or faulty.

Q: What manufacture are your quality brand bearings?
A: All the quality brand bearings we supply will be one of the following leading manufactures: SKF, FAG, RHP, NSK, INA, SNR, NTN, KOYO, IKO, WM1, FYH, FS, Medway, Challenge, MSB or NKE.

Q: What manufacture are your Budget brand bearings?
A: Our Budget brand bearings are manufactured in China & are made to the same specifications as all western manufactures.

Q: Can you ship an order overseas?

Q: Can you quote for bearings not shown on your site?
A: Just because we don't show it does not mean we can't quote it, to list all the bearings available would be a never ending task so we try to list the most popular types of bearing used,
Please contact us through the ebay message service by CLICKING HERE.

Q: Can you give me a quote?

Q: My item has not arrived yet
All items are sent via courier or first/second class post unless they are going out side the UK. If you have not received your packet please contact your local postal sorting office as your item may be there. All items are shipped within one/ two business day of ordering I cant control the item once it has left me if it has been sent via the post as there is no tracking for the packet but if the item is undelivered it should come back to me as their is a frank with our returns address on it.. Royal Mail says that you should wait up to 15 days before making a claim for a missing packet. Delivery times are just an estimate made by ebay and not a guarantee

Q: Can we open a trade account?
A: All trade accounts are welcome with Bolton Bearings 30 days nett credit is available from date of invoice,
Please contact us through the ebay message service by CLICKING HERE.

Q: Can I place an order over the phone with a credit or debit card?
A: You can place any order securely over the phone with your credit or debit card,
Please contact us through the ebay message service by CLICKING HERE.

Q: Can I pay by Cheque?
A: We accept a cheque as payment as we understand that some of our customers do not want to give out there credit/debit card details, once your cheque has cleared our bank we will send your order.
Please make cheques payable to Bolton Engineering Products Ltd 

Please contact us through the ebay message service

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