Febi Brake Pad Set 16997 Front Rear FOR Ducato G-Class Astra Doblo Nova Trafic II A6 Octavia Kangoo Corsa Megane Master 9-3 Vectra Sierra Y10 Lancer Ascona Corolla Vivaro S-Class Movano Transit Fiesta Golf Bora Integra Passat Granada C-Class Fabia E-Class Xsara Focus Laguna 156 LT Tacuma Pajero/Shogun LandCruiser Prado Tundra 3 Series B-Series Cavalier LandCruiser T1 A4 C5 452 GS S60 A5 Omega A-Class 911 Sprinter 3,5-t Cherokee Ibiza Navara Punto ASX Pickup Discovery Crown 406 Corsavan Galant Lanos Patriot Stilo Transcat Colt Toledo L200 Hornet 307 Siena 207 Mazda3 BT-50 9-5 1410 Sequoia 166 Campo Transporter Carens 123 Teana Javelin Marea S80 75 Grande Punto 206 Brava LiteAce Altea Touareg Hunter NV200 Cayenne Concord Twingo C25 Gran Move / Pyzar 5 Series Lybra Uno A3 V70 A8 Boxer Santa Fé Optima Mondeo 164 469 / 469 B Legend Leon Grand Scénic Giulietta Camry YRV Boxster Almera Civic Bongo Friendee 124 Chevette X-Trail New Beetle Polo Palio Liana Elba Musa Hummer 110/127 Daimler XJ NSX Matrix Vaneo Cerato K2500 Indica Fiorino Coaster 306 A4 Allroad RAV4 Aero 8 M500 Murciélago Rexton Modus / Grand Modus Jazz 200 Impreza Carisma Rio Citigo FR-V L200 / Triton Patrol Magnum 146 BX Previa 131 X-Type Lantra Elantra Urvan Gremlin LandCruiser 200 605 Relay Hilux Caddy Astravan H100 SL Z3 Corvette Pajero Sport 145 Korando NP300 Pickup Cargo Cruze Clio 147 Satria Berlingo Multispace 500 Cerato Koup Expert Tepee Expert HiAce Xenon Matador Pacer 807 Kangoo Be Bop Lupo Kangoo/Grand Kangoo Yaris/Vitz Cordoba 1309 Altea XL C3 626 SX4 Splash Swift Verso S Storia 323 F/P MX-5 Mini Talento Zafira Stream Aqua Berlingo SRX Roomster 308 A1 R8 Spyder Primera Polonez Alhambra GT86 Sharan Ambra Commodore Magentis XC60 Spirit Sentra Passo Sette AstraMax G-Modell Panamera 1000 Ka M-Class Space Wagon Coupe 7 Series 1 Series Signum Ghibli Previa / Estima SX4 S-CROSS 207 Cc 207 Sw S-Max RX-8 Note Mokka / Mokka X C15 Bravo Freelander Grand Vitara Ulysse Mii C70 Sunny Seville 323 Neon Santamo Espero Cabrio Scénic 323 S H-1/Starex Trajet Starlet Niva Picanto 3008 L 300 / Delica Magna 5008 9 90 Urban Cruiser Shuttle Noah/Voxy LS Sebring Vanquish Mini Countryman 106 Scudo Amica / Atoz Meriva F430 626 / CRONOS / MS6 Xantia 500 C 106 Van Kadett Terios Corolla Compact (_E11_) Corolla Liftback (_E11_) Yaris Verso / Fun Cargo Elise TT Premacy Accent Trans Sport Koral 940 B7 CLS Wagon R+ Kuga Galaxy Micra 159 ZX Cavalier CC 12 Sportage Trafic Prius Terrano Xedos 9 Persona Space Star Be Up Insignia MDX Matiz Rodeo MX-6 TL 912 GTV 1700 Sport Spider Gemini Croma Spider X6 Tipo 31512 RX Y SLK Grange City-Coupe Cutlass Ciera Carina E Inca S-Type Routan Alphard/Velfire Sonata Agila X3 760 Range Rover Defender 380 i30 1.5i L300 C2 Enterprise Verada BLS Eagle Escort Mazda6 Cabriolet 19 Golf Plus Nexia 155 XM Daytona Panda Continental 132P ES Carlton Kestrel MiTo LandCruiser Colorado Accord Justy Avantime 100 X5 Roadster S City Fusion Shogun Pinin Virage 80 968 Marbella 6 Series Phoenix Nubira Prairie Pro 626 / EUNOS 300 626 / MONTROSE S70 Forester Picnic CLK Cielo Load Runner C-Max 407 Bongo 9-3X Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.