Febi Oil Filter Retarder 174022 FOR Megane Transit 9-3 Astra Vectra Porter F-150 F-250 F-350 Commodore E-Class Golf Polo C-Class Logan Corsa Korando Octavia Mustang Scénic Grand Scénic Focus A4 V70 Caddy Ducato Sportage A6 Panda Laguna Thalia Gemini GT Doblo Fluence C3 Ibiza Rodeo Palio 500 Legacy Insignia Passat BLS Boxer Seven Vamos Escort 911 S80 Tacuma Tiguan Verso LS Lancer Defender Impreza 206 Linea Eclipse Kangoo Trafic C5 Lacetti A5 5008 Econovan Antara Mini 156 Corolla Challenger / Shogun Sport Sandero/Stepway B-Class Odyssey SX4 300C Combo Justy Wagon R+ Movano Discovery Zafira Camry Venga 309 TX 370Z CTS Sport Q5 FR-V Modus / Grand Modus DS3 Felicia Arena Civic Today Fabia Caprice Optima 5 Series Capri S40 Mondeo Corvette Fiesta Steed E Idea Grand Vitara B3 Cherokee 407 Grande Punto Clio Beetle Barina Vanette Cargo i800 Kalina C1 Thesis Exeo Bipper Tepee Cayenne A1 Compact S70 Outback 205 Primera X-Trail Roomster Sprinter 3,5-t XF Nova Nemo 110 Cutlass Supreme A3 Xsara Niva Sirion R-Class C3 Picasso Scirocco Liana Ceed Avenger HiAce 1 Series AstraMax J5 Falcon ix35 Colorado F-350 Super Duty Crew Cab Pickup 131 Avensis Expert Colt Musso Punto Focus C-Max 307 M-Class Shuttle 159 Leon Spider Estelle Freemont SLK Passat CC Omega 505 Bravo Cruze C8 C8 Spyder Accord Master X5 Prius Twingo Opala 308 SW Arnage F250 Pickup 3 Series Nubira Integra Almera Sorento A8 Senator 126P Range Rover 107 Berlingo Ascot S2000 Scudo R8 Spyder Impala Transporter Grange Fairmont TT Favorit Rexton Transporter/Caravelle Sonata Panamera Mazda3 9-5 Pathfinder Mazda5 V50 Cedric Satria NEO RCZ Journey Dyna Yaris/Vitz Ranger Strada Aska G-Class Explorer Winstorm LaFerrari SL Q3 Regius Silverado 1007 Altea Grand Voyager Trafic II Y C12 MX-5 Sandero 124 C70 323 iLoad 9-3X Apollo 7 Series Bonneville LandCruiser 626 Scorpio EconoVan C-Crosser Enterprise Voyager Accent L200 Veyron Grand Sport EB 16.4 Sebring CLK Expedition iQ Pixo Hover H3 MiTo CX-7 Priora 1000MB Verso S XC70 Elgrand Jetta Gol Granada B10 Pickup H-1 Touran Giulia Berlingo Multispace Viano Swift C8 Aileron Verito MR2 Multipla Galloper Samurai XG Boxster Lybra Fortuner 16 G-Modell Transit Connect 75 Touareg Matiz B5 458 Grand Wagoneer Golf Plus Continental Superb New Beetle Auris RAV4 XM XK 308 CC Camira Telstar Urban Cruiser 04 405 400 800 Wind Uno Qashqai/Qashqai+2 Almera Tino C-Crosser C2 B6 Sedona MG ZT Outlander Grandeur MG 6 Mpi Sedan BX C4 Grand Picasso Epica F150 Pickup Coupe F-350 Super Duty Polonez 3200 GT i30 Cortina V-Class 306 Yaris Verso / Fun Cargo VANETTE / LARGO VAN Vanette Partner Aveo / Kalos MG ZT-T Matrix Diablo Tucson H-1/Starex Century Fengjun 5 Hover H6 Hover M2 Hover M4 Picanto Range Rover Sport 15 17 Streetwise Freelander 2 Brera Cerato Taurus Captiva 7 Frontera Cayman Royale Isabella Duster 4007 PT Cruiser Phedra Micra 607 Impulse Santa Fé Tourneo Connect Evora Maxus Savvy 3008 A4 Allroad Dyna 150 RX Kadett Corsair Mini Clubman 7 Montreal 501 700 L-Serie Thar Vito B11 Rekord Viper Avensis Verso Getz Relay Q7 Genesis IS C Jackaroo MB Brava GTV 207 Jazz Santamo Rio Trans Sport Crossfire 80 626 / EUNOS 300 Continental Flying Spur Grand Cherokee C30 Vantage Urvan Bluebird Magna 207 Sw Hummer X6 21 Aurion Nitro F-450 Super Duty Festiva Datsun 100A 356 Sunny 305 Forester 323 C Xantia Legend Move Baleno Sierra 111 B9 A7 X3 Alto VX220 940 166 Forfour F430 Z4 Fox Plus Eight Beretta Note Avalanche C4 Picasso Cougar Probe Ka Freestar Rapid 1750-2000 Midi Ampera Capa Vigor B12 Karmann Ghia Thema Sintra Galaxy 88/109 Saxo Soul Vanquish Mira 740 Laser Malibu Escape Maverick V90 Terios Sprinter 2-T Vivio 206+ Ulysse GTS 45 100 A2 Shuma Terrano Fuego Veyron EB 16.4 Cordoba B-Series Espace Ascend Delta 88 Toledo Roadster Astra G Classic Lanos Sing 112 512 M Piazza 147 406 Drover Clubsport X1 S-Class Firebird LandCruiser 80 Safrane CR-V Evanda MG ZS Blazer S10 Skylark Seville Cavalier Superamerica RL S90 Ypsilon Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.