Febi Oil Filter Retarder 43671 FOR Pickup Logan Corsa F-150 Movano Vivaro Passat C5 Boxer BLS Berlingo 3 Series TownAce Polo Astra Urvan A4 Partner C-Class Insignia Sportage Civic Vectra E-Class Caddy Lancer Swift Patrol Porter F-250 Lacetti Interstar 900 Impreza Master Focus 9-3 Cresta Ibiza A6 Mini 307 RAM 3500 Crown Golf Laguna Bongo Megane Kangoo Corolla L200 Octavia Avenir Ducato Altea Almera Clio 306 Dakota Explorer Berlingo Multispace Tercel Partner Tepee Mondeo Mustang Hilux Combo Sundance Terios Kid Tarago Idea Avensis Expert Jimny Titan Transporter FR-V Fabia Altima Atlas Innova / Kijang Innova Transporter/Caravelle Eclipse Five Hundred Blazer S10 Laurel Cobra Cobalt 19 300C Vamos Discovery Defender Korando Ranger Tacuma Wingroad / AD Tiguan Camaro Bluebird Sylphy 21 Zafira Tourer Liana Hilux Vigo Odyssey 500 Nubira Fortwo Safari Grand Prix F-350 Latio Navara 5 Series Indigo Grand Cherokee Vito Mazda6 C25 Sebring Contessa LandCruiser Prado 911 Doblo Colorado 1310 Coaster Impala Firebird Altea XL Chevette V70 Sumo TX Cabstar Dyna 300 S40 Sherpa Modus / Grand Modus Malibu S-Class Felicia Corvette Gemini Shuttle Today Omega Mark LT Cefiro Platz Bora A3 Integra Patriot B-Class Trafic II Samurai Cedric Carina Everest Quest Accord Colt TT Galaxy Cavalier Capri Fiesta X-Trail XF Legacy Yaris/Vitz HiAce G-Class Neon Niva Musso 4 Runner Auris J5 Nemo Bipper Tiida Chaser RAM 1500 Splash Jetta Sedona V50 Challenger / Shogun Sport Sunny Captiva S80 Senator Crafter 30-35 Primera Bluebird Suburban Aristo RAV4 Prairie Pro Allion Altezza Avalanche Elf Phedra Sirion Multivan Endeavor Cherokee XML Seville AstraMax Terrano Aveo Toledo V40 Compass LeSabre Romeo M-Class Wagon R+ Ceed 205 LiteAce Vista Prairie Alphard Corsavan Kadett 206 Meriva Regius C35 Celica Continental Town Car Qashqai/Qashqai+2 Passat CC MG 6 Roomster Century 110 Skyline Punto Beetle GLK-Class Vanette Range Rover Sonata B-Series Uno S-Max Luv Ramcharger Mystique Arena Escort Baleno Opirus C1 107 Camry Espace Charade Econovan Tracker Intrepid Fusion Sierra Sunfire Cutlass Supreme Caprice Ridgeline Minica Zebra MB Kenari C70 407 Elise Maverick SLR LandCruiser Colorado Golf Plus 505 L300 Zephyr/MKZ CTS Sport Transit Q5 Expert Tepee Favorit Rexton Pathfinder Mazda5 Space Wagon Pajero/Shogun Brevis Cressida 180SX Wagon R Willys Scirocco Trafic Dyna Palio 80 Siena Materia Continental Epica Antara 323 1 Series Mazda3 Grande Punto LS Equus/Centennial Montana Zafira / Zafira Family Armada Sandero i800 4007 Outlander IS C Lumina Expedition Thunderbird Lupo Sprinter 3,5-t EconoVan Multipla C-Crosser Enterprise Accent 607 CLS Veyron Grand Sport EB 16.4 C4 Grand Picasso CLK Linea Forester Vios / Soluna Vios AUSTER Regata Daimler XJ MF4 GT MF4 MF5 GT MF5 Rio Kangoo Be Bop Scénic Gol 626 Stilo Leon bB Ace Zip Ace MR2 Coupe Galloper Falcon C-Crosser Kalina G-Modell Viper Touareg Matiz B5 458 New Beetle Crafter 30-50 Matrix Grand Wagoneer 309 Carry Shifter Versailles Navigator Mountaineer Aztek Torrent Kelisa Magna Scudo 8 Almera Tino Zeta MG ZT 323 S 159 Grandeur Yukon Harrier V-Class Zafira 124 A8 Zephyr Signum VANETTE / LARGO VAN Aveo / Kalos MG ZT-T 9-5 Trajet Avenger Tucson H-1/Starex Avella Wrangler Charger 156 i30 Mark II Orion Chevy Escalade Xantia 15 17 Aceca Taro Freelander 2 X5 Cerato Captiva 5 Uplander L200 / Triton Monza Duster Bravo Town Car Contour XG Granada Me Z4 612 Scaglietti Xsara Picasso S60 Micra Cordoba Impulse Santa Fé Tourneo Connect XC70 Wira Acclaim Vista / Camry Pacifica Aviator Montego Escape ist 6 Series Solara AD Van Highlander / Kluger 800 626 / CRONOS / MS6 Quattroporte G20 Dyna 150 Exige Mark Xsara Boxster C2 760 Samara 850 PT Cruiser Avensis Verso Atrai Wagon Starlet Largo Cruze LandCruiser 305 E Saveiro Equinox Venture Durango Sentra X3 308 SW R8 Spyder Grand Vitara Santamo 18 166 XLR Roadster Continental Flying Spur Aygo Legend ES Q45 FX C30 Vantage Trooper/BigHorn Sharan Roadmaster Logan MCV Giulietta RX C-K HHR Caravan Blackwood 240SX Windstar Bongo Friendee Diamante Tipo 11 Midi Van (94000, 98000) X1 Courier Relay Z3 Move Prelude 111 Sienna 300M Alto LT MPV F430 Elantra Marea Esprit GT Brera C3 Superb Leone Freestar Maxima Solstice Range Rover Sport Dedra Logo Sintra Consul 90 Santana Astravan Saxo Focus C-Max Soul Brava SVX Vanquish Mirage 740 H-1 Laser LandCruiser 80 Pride Cayenne 121 Concerto Telstar RL TL Grand Marquis Mariner 200 207 S70 Note Synergie 806 Veyron EB 16.4 Maxima/Maxima QX Delta 88 Twingo MX-6 405 Biturbo 348 F50 Trailblazer Outback Nova G6 940 Cortina Trans Sport Safrane ix55 CR-V Evanda Forfour MG ZS AX Persona Silverado Monaro LaCrosse Voyager / Grand Voyager Omega Suprema Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.