About Us
1. We are an experienced company which specialize in sales of all types of battery packs include laptop battery, camcorder battery, camera battery. Laptop Accessories include laptop AC adapter, portable laptop table, laptop drives and dvd burners. Fashion Electronics such as car mp3 player, gaming mouse, baby monitors, ebook readers etc.
2. All of our items are directly purchased by various reputable manufacturers throughout the world. They have passed strict quality assurance procedures such as CE, UL, and ISO9001/9002 Certifications.
3. Thanks to our sophisticated and vertically integrated supply chain system and streamlined order fulfillment system, the whole transaction costs are greatly reduced, we guarantee you can get the highest quality product at the best price.
4. We are always committed to provide our customers the high quality product with competitive price and excellent service.
Payment
1. We mainly accept payment through PayPal.
2. Payment should be done within 7 days after the end of the Auction. Otherwise Unpaid Item Dispute will be filed with eBay.
3. Please list your special requests (color, packages, etc.) in the PAYPAL NOTES SECTION when you make payment.
Shipping
1. We are shipping this item to worldwide except some countries. Please check them in "Shipping & Payment" label.
2. Orders processed within 1-2 working days of payment verification.
3. We ship to PAYPAL'S ADDRESS ONLY. Please make sure your PayPal and eBay address is correct. Or not, please correct it before payment.
4. If you have not received your shipment within 45 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Please pay attention that import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Check with your country's customs office to determine what these additional costs will be prior to bidding/buying, Thank you.
Returns
1. We offer 60-day refund, and 1 year manufactured warranty on all products. Warranty period starts from the date of purchase.
2. After 60 days from the date of purchase, all return can only be replaced by same item, unless this item is out of stock at that moment. Buyer need pay the shipping fee.
3. Warranty will be voided if the product is mishandled or physical damaged by customer. We will refuse back all the returns which are out of warranty.
4. We are not responsible for any kind of compatible issues, or problems related to any specific software or games.
5. In order to return an item, buyer must contact us to request a RMA # (Return Merchandise Authorization Number). RMA number should be written on the outside shipping box or on the return label. The RMA number must not be written on the manufacturer's product box.
Contact Us
1. We greatly appreciate your 5-Star POSITIVE Feedback. We have a program which automatically replies as soon as you leave your feedback.
2. We aim to offer each of our valued customers the 100% Satisfaction Product and Service. So if you have any problems, please e-mail us immediately before leaving neutral/negative feedback. Please give us the opportunity to resolve a problem. If no response within 48 hours, please check the spam in your mail box or contact us again via eBay.
3. All communications are handled through Email. We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply. Thanks in advance for your patience.
