What am I purchasing?
Average sizing for main cake toppers is 16cm by 11cm depending on design
Our cake toppers are carefully handmade and tailored
to your needs.
We use high-quality 400gsm glossy card.
Every topper comes with a self-adhesive, food-safe stick,
and each is carefully packed in protective packaging to
prevent damage during transit.
How do I order?
For personalised orders
Please leave a message in the personalisation box
with the name and age needed for your cake topper.
If you are unsure if your details are attached, Please just send us an
eBay message with the details needed,
and we will be happy to make a note on your order.
Any orders without details after 24 hours will be cancelled.
I will send a reminder message first, however,
I only have a short timeframe to design, make,
and post your item to meet delivery expectations.
For unpersonalised orders
Please add to your basket or click ?buy it now? to complete your purchase.
Why can?t I purchase via the app?
If you are using the app and have difficulty purchasing,
please add the item to your watch list and complete the purchase via the eBay website in desktop mode.
The app is experiencing some glitches
which eBay is aware of, affecting some of our adverts.
Delivery
We understand the importance of making someone?s special day
truly memorable with one of the fantastic cake toppers from MKMKRAFTS.
We always make and post orders as soon as possible
and always within 3 working days.
To keep the price as low as we can. We offer 2nd class postage free of charge
Postage time usually takes 5 working days with 2nd class post ,
We provide other postage options at check out,
if you want quicker or have the order tracked for your peace of mind
If your order has not arrived by the estimated date please get in touch .
Tracking
Free postage option: NOT TRACKED *
First class post: 1-3 working days = NOT TRACKED *.
*Standard letter post will show the label reference
in tracking area to attach the label to your order
Tracked 24: 1-3 working days = TRACKED
Special delivery-next working day (Mon-Fri): TRACKED
If you find yourself needing a last-minute order,
Please do not assume we can send out earlier just by leaving a note at checkout.
We encourage you to contact us first to see if
we have availability please Also consider upgrading postage during checkout.
Please note There is an issue with the shown eBay delivery dates for the other postage methods;
it appears to show the same date for all options with the date for free postage,
which simply isn?t the case. eBay has been notified but nothing has been fixed.
Please be aware that the estimated dates given by eBay are not accurate.
Handling times are 3 working days from payment.
Then add the postage time on top.
Free postage option:
up to 5 working days = up to 8 working days from payment.
First class post:
1-3 working days = up to 6 working days from payment.
Tracked 24: 1-3 working days
= up to 6 working days from payment.
Special delivery=
next working day (Mon-Fri): up to 4 working days from payment.
Problem with your order ?
Please contact us in the first instance
There?s nothing that can?t be sorted out.
Leaving negative feedback should be a last resort
I encourage you to please contact us if you?re not happy with
Anything about your order .